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Find a Location

CPR Cell Phone Repair Downtown New Haven has 1 locations, listed below.

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    Business ProfileforCPR Cell Phone Repair Downtown New Haven

    Cell Phone Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    CPR Cell Phone Repair specializes in fixing hardware and software in any phone, computer, laptop or tablet, configuring and installing operations systems, general tune ups, setting up networks, screen replacements, changing port replacements, LCD and Digitizer repairs, laptop hinge replacements, removing viruses, motherboard reflow, and water damage cleaning.

    Products & Services

    Phone Parts, Computer Parts, Phones, Computers, Laptops, Tablets, Phone Cases, Accessories, Chargers, Cables

    Business Details

    Location of This Business
    55 Whitney Ave Unit C, New Haven, CT 06510-1300
    BBB File Opened:
    5/6/2016
    Years in Business:
    8
    Business Started:
    10/1/2015
    Business Incorporated:
    10/1/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Bondsteel Group LLC
    Business Management
    • Mr. Fitim Cena, Owner
    Contact Information

    Principal

    • Mr. Fitim Cena, Owner

    Customer Contact

    • Mr. Fitim Cena, Owner

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had drop my phone in water 9/10/23 and quicky retrieve befor it was complete wet just a small amont of water which I caould see everything working . I desided to bring my phone to have it service to have it dried out if needed before it cause some seriouse damange or gotton worse the next day I bought my phone to CPR Cell Phone Repair shop Downtown New Haven address:55 Whitney Ave Unit C, where the service provider told me it would cost 35 for a diagnostic the next day 5to my suprize the phone was dried and fix and he told me its going to cast me 420.00 and I said What!! you got to be kidding me than he said or you can sind up for some phone insurance that would only coast me 8.00 a month so I went for that plan because I couldnt afford the 420.00 so he snigh me up and they charge me 8.00 dollars for month ,so I ask can I have my phone now that I snigh up for phone insurance ,thna he tell me I can have it in two weeks after the weeks past I went donwn to the shop to pick umy phone and it still wasnt ready ,so a few more days passed and this time I call him he said its not ready than he text me and now he tells me my phone mother board is dead ,after I already seen the phone was working the very next day but he woundnt let me havemyphone unless I paid him 420.00 so i said to him you will hear from my attorney after that he told to hold on and than he text me back that he was sorry he got my phone mix up with someone els who had the same exact phone and he throughit was mind and I can come pick up my phone .I go and ppick up my phone and my phone says this is not the orginal ****** screen and its not the oringinal ****** camera so I was totally upset and than realize the guy at the shop swapped my parts out stole my parts I'm thiniking to repair somone els phone and get paid from me and them on top of all of that I never received one receipt from this character . I want allof my replacements parts replace and a refun of 420.00 on my bank statment you will see AGI device care phone inisurance for 8.00 I also have text but I would have to find a way to retrieve them off this Andorid when I do I will also they never gave me a recepite
    Read More

    Customer Reviews

    0 Customer Reviews

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