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Find a Location

Roto King LLC has 1 locations, listed below.

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    Business ProfileforRoto King LLC

    Sewer Cleaning

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Roto King LLC is a business that services all of CT. We specialize in clogged drains, clogged sewers, and clogged toilets. 

    Business Details

    Location of This Business
    163 Skinner Dr, New Britain, CT 06053-2657
    BBB File Opened:
    6/16/2014
    Years in Business:
    10
    Business Started:
    5/29/2013
    Business Incorporated:
    5/29/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Eddie Ruiz, Owner
    Contact Information

    Principal

    • Mr. Eddie Ruiz, Owner

    Customer Contact

    • Mr. Eddie Ruiz, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I contacted Eddie at Roto King about a problem with a property that I rent to a couple in ********* **. I gave Eddie the address and he promptly went to the property to ascertain the problem. He called me within several hours and told me that the main drain was clogged and the sewage was backing up into the house. He quoted me a price to clear the drain and I told him that I would call him back if I wanted the work done. The next day Eddie called back and said that he did the work without me authorizing the work. He demanded payment of 747.00. I asked what work he had done and he said that the drain had been clogged **** *******. I asked him to send me a work order stating what work he had done and work he did to resolve the problem. He agreed and I gave him my credit card. After a week I had not received the work order and I called his number which goes to an answering service. I also emailed him. He did call back and I asked for the work order that he promised me. He hung up on me and I have not heard from him since. I would like him to verify what he said he did and I needed it to be in writing since we are still having problems with the drain.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Connecticut

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