Business ProfileforJump N Bounce Fun, LLC
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Additional business information
Its website includes the statement "100% SATISFACTION GUARANTEED." According to the BBB Code of Advertising, when using the term guarantee, the advertiser must clearly and conspicuously include a statement that the complete details can be seen prior to sale. These details must disclose any material limitations on the guarantee. Advertisers should only use satisfaction guarantee or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. BBB suggested to the business that if its policy does not include a full refund, that it consider modifying this statement. BBB also requested that it add the terms of its guarantee to its advertising. The business did not respond or modify its claim.
On its website the business states "Jump N Bounce Fun is a licensed and insured event planning company with a focus on renting bounce houses, moonwalks, inflatable water slides, boxing rings and concessions." The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. BBB requested that the business provide written proof of current licensing and insurance but did not receive a response.
Its Facebook page states "Jump N Bounce Fun LLC Connecticut's #1 Bounce house and Water slide rental company." Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, claims such as “Connecticut's #1 Bounce house and Water slide rental company" can be proved or disproved. The business did not respond to BBB or modify the claim.
At-a-glance
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Overview
Business Details
- Location of This Business
- Naugatuck, CT 06770-4612
- BBB File Opened:
- 7/22/2011
- Years in Business:
- 16
- Business Started:
- 10/1/2007
- Business Incorporated:
- 1/9/2007
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Richard Atchison, Owner
- Contact Information
Principal
- Mr. Richard Atchison, Owner
Customer Contact
- Mr. Richard Atchison, Owner
Customer Complaints
0 Customer Complaints
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