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Find a Location

Pieper-Olson Veterinary Hospital, Inc has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pieper-Olson Veterinary Hospital, Inc

      730 Randolph Rd Middletown, CT 06457-5331

    • Pieper-Olson Veterinary Hospital, Inc

      212 E Hampton Rd Marlborough, CT 06447-1406

    • Pieper-Olson Veterinary Hospital, Inc

      455 Portland Cobalt Rd Portland, CT 06480-1910

    • Pieper-Olson Veterinary Hospital, Inc

      114 Westbrook Rd Essex, CT 06426-1511

    • Pieper-Olson Veterinary Hospital, Inc

      105 Town St East Haddam, CT 06423-1424

    Business ProfileforPieper-Olson Veterinary Hospital, Inc

    Veterinarian
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Pieper Veterinary Hospital, PC offers veterinary medical services. including Primary care, Specialty referral, Urgent Care, and 24/7 Emergency Services

    Business Details

    This is a multi-location business.

    Find a Location

    Pieper-Olson Veterinary Hospital, Inc has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pieper-Olson Veterinary Hospital, Inc

        730 Randolph Rd Middletown, CT 06457-5331

      • Pieper-Olson Veterinary Hospital, Inc

        212 E Hampton Rd Marlborough, CT 06447-1406

      • Pieper-Olson Veterinary Hospital, Inc

        455 Portland Cobalt Rd Portland, CT 06480-1910

      • Pieper-Olson Veterinary Hospital, Inc

        114 Westbrook Rd Essex, CT 06426-1511

      • Pieper-Olson Veterinary Hospital, Inc

        105 Town St East Haddam, CT 06423-1424

      Location of This Business
      730 Randolph Rd, Middletown, CT 06457-5331
      BBB File Opened:
      7/31/1992
      Years in Business:
      38
      Business Started:
      12/1/1985
      Business Incorporated:
      12/24/1985
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Marlborough Animal Hospital
      • Portland Veterinary Hospital
      • Pieper Memorial Veterinary Center
      • Essex Veterinary Hospital
      • East Haddam Veterinary Clinic
      Business Management
      • Dr. Virginia Nunez DVM, President
      • Dr. Ben Olson, Manager
      Contact Information

      Principal

      • Dr. Virginia Nunez DVM, President

      Customer Contact

      • Dr. Ben Olson, Manager
      Additional Contact Information

      Fax Numbers

      • (860) 344-8509
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a veterinarian for your pet

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/27/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I brought my dog in because he was lethargic. The staff took my dog in the back and did not speak to me again for approximately 8 hours and when I confronted them about what was going on. The vet met with me telling me he did testing and they had my dog on a heating pad in the back and were doing observation. They did all this without my knowledge or consent. I asked to take my dog and leave and they said the fee was over $1000 dollars for what they did to my dog without my consent. They refunded to give me my dog back without payment and I repeatedly explained I did not have that kind of money and they continued to withhold my dog from me so I couldn't leave. I wrote a check and I cancelled that check the next day so my account would not be overdrawn. I refuse to pay this because they didn't ask to treat my dog, they didn't speak to me for 8 hours that I waited to hear from the vet. I never consented to them treating my dog in that 8 hour period. I expected to meet with the vet to discuss any treatment and cost. I refuse to pay this extreme cost and their treatment was unfair and unauthorized. They put the cost of what they claim on my credit report and I want it removed from my credit report immediately.

      Customer Reviews

      19 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Judith C

      1 star

      12/10/2023

      I would give zero stars if I had the option .Do not bring your pet to this place !! I have never seen anything like this in my life !After waiting 8 hours with my dog who had just had airway surgery at their facility, extremely ill, coughing , vomiting nonstop , and being told there were many critical pets that needed to be seen before mine , they sent us to urgent care in Madison who diagnosed our dog with Aspiration Pneumonia. ( I would like to know who makes the decision as to which pets are critical , because I had spoken to another couple who’s dog was there for an ear infection)We had to bring him back to be readmitted. After two days they discharged him , only for him to become ill again. We had to go back again , waited another 6 hours to be andmitt ,Only to be readmitted once again, with a 10 hour wait . I could go on for hours about the unprofessionalism that occurred during this time .This was a nightmare that cost us over $23,000 after being readmitted for a third time. They send your pets home when they are not stabilized. I’m very thankful that by some miracle we still have our dog , ( who is only two years old )but we will never go there again !! He is now being seen at Tufts University where we should have brought him to begin with !!! This totally ridiculous place needs to be shut down !!

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