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Find a Location

Cavanaugh & Company, LLC has 1 locations, listed below.

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    Business ProfileforCavanaugh & Company, LLC

    Real Estate

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Cavanaugh & Company, LLC offers real estate brokerage services.

    Business Details

    Location of This Business
    98 Washington St # 203, Middletown, CT 06457-2803
    BBB File Opened:
    8/30/2001
    Years in Business:
    43
    Business Started:
    10/1/1980
    Business Incorporated:
    3/13/1996
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Juliet Cavanaugh, Managing Member
    Contact Information

    Principal

    • Ms. Juliet Cavanaugh, Managing Member

    Customer Contact

    • Ms. Juliet Cavanaugh, Managing Member

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    johanna v

    1 star

    12/14/2021

    In my opinion this is by far the worst company to do business with. I believe that they are over priced and exploit the tenants at every opportunity. If you are a home owner looking for a company you want to represent your property then this is not the one. I would think it would just leave tenants giving you bad reviews because the property is not actually managed or kept by them at all. If you are a renter then be prepared to be a home owner because they will try and charge you for any maintenance or repairs that need to be done when you move out and will deny most request and brush off some of your concerns. They find every and any excess not to return your security deposit back. I'd liked to see if asked to show record of the deposits retuned how many there would be. The last handful of tenants did not get their deposit back and just hated living at some of their properties. Not only will you not get your deposit money back but they will charge you for any and everything even after your out of contract with them as if you were the property owner. They didn't even try and create a bill and send it out to me, they went straight after my credit without an invoice. A tenant moved in right after I moved out. So they wanted $4,000 deposit from new tenant, kept my deposit of about $4,000 but still wanted me to pay that same months rent of $1,750 (that now they are charging those new tenants $2,000) and also apparently wants to charge me for clean up and paint for the next tenants to move in. Oh and lets not forget that clean up and paint charge is supposedly also $4,000 and was never actually billed but reported to a collection agency without notice. So lets recap: They wanted $13,750 in one month from 2 tenants ($4,000 from new tenant and $9,750 from me). I wonder how many other tenants are going through a similar situation with them. If this is not exploitation I don't know what is. The house seems to have hazardous outdated electrical issues, a nasty amount of mice and moths. Mildew keeps building up in the bathroom no matter what you do, The leaking faucet in the kitchen was never fixed, it eventually mixed with all the mouse droppings under the sink and created a feces puddle and horrendous smell. The cabinets are so old and out dated they grow moths and fill up the house with an awful smell. This has to be against the law. I will be reaching out to the state department of housing and seeking legal advice under the FDCPA (The Fair Debt Collection Practices Act (FDCPA) (15 USC 1692 et seq.) Which protects the tenants. Do I pay the $13,750 that I do not owe or do I let them ruin my credit which if I don't have will essentially ruin my future. What would you choose? They do an EXTENSIVE credit and income check prior to accepting you as a tenant so I can assure you that I came into this with about $4,000 for deposit good credit and Leaving with a bill I have yet to receive of $4,000 but has already reported negatively by the collection agency hens also leaving with bad credit. If this happens to you and turns your life upside down, Remember you may be entitled to compensation for more than just medical expenses and legal expenses. If you have a company like this one out to get you with unreasonable costs and actions towards you they may end up having to pay you much more then what you were sent to collections for.

    Cavanaugh & Company, LLC Response

    12/15/2021

    On 6/18/21, tenants signed a one year lease renewal for the period 8/1/21 - 7/31/21. One month later, on 7/26/21, tenants provided notice they were breaking their lease. According to the lease agreement, tenants would forfeit their entire security deposit ($3,300) and be charged an additional months rent ($1700) as a penalty should they terminate their lease. The landlord chose to NOT charge the one months penalty of $1700 but did retain the full security deposit according to the terms of the lease agreement. Tenants failed to pay August, 2021 rent, which incurred late fees, had outstanding water/sewer bills and left the property in such poor condition and full of debris, trash and personal items that over $2,800 in costs were paid to multiple contractors to return the property to a clean and tenable condition. Photo documentation and 3rd party invoices are available proving the condition the property was in when tenants vacated. Regarding maintenance issues - during the course of the tenants occupancy, they submitted 16 requests for service, and according to our records, all but one were addressed, billed and paid for to various contractors. And finally, regarding the balance due of $4,942.11 and the file going to collections, the tenants failed to provide a forwarding address despite our request for same. Notice regarding this balance was therefor sent to their last known address, the property in question. We have an extensive text record between tenants and this office reminding them of their responsibilities, the issues we were finding with the house, some of the expenses they were going to incur, etc. In those texts tenant stated they would not pay anything at all and to please stop bothering them. Copies of all lease documents, security deposit agreement, communication, photos and invoices are available to refute tenants allegations.

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