Business ProfileforLaz Parking LTD, LLC

On September 21, 2023 I parked at the *** ***** ****** **** ***** *******. I received Citation ******** for "Parking in a Permit space / No permit displayed. Parking at this station is enforced by Laz Parking. The cost of the Citation is $70. The Citation was incorrect, because I paid for "Metered Parking" at the kiosk beside the stairs and then parked at a "Permit or Metered" space (picture provided). I paid with a $10 bill and I received $5.50 in coins (picture provided). I provided a picture of the unusual 5 x $1.00 coins and 2 quarters I received. I was forced to use cash as the Laz Parking app was not working (picture provided). I have been emailing Laz Customer Service about their error since Sept 25, 2023. I was forced to leave several voice messages since the phone number provided was always busy. Months later I spoke to representatives twice. I explained the situation and provided all the evidence. Nothing has been done to correct the error. I am requesting that this ticket be canceled. It was issued in error as I paid and parked correctly. I should not be asked to pay $70 as I had already paid for 16 hours from 7:24 AM to 11:24 PM. The ticket was issued at 2:29 PM inside the paid 16-hour window. All the pictorial evidence showing the App not working, Change received from the Kiosk, and the Car parked at a "Permit or Metered" spot was submitted several times and discussed with LAZ agents over email and during the 2 conversations. I cannot wait for this nightmare to end. Thank you, ***** ********