Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Spicer Plus, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Spicer Plus, Inc.

      15 Thames St Ste 322 Groton, CT 06340-3652

    • Spicer Plus, Inc.

      183 E Haddam Rd Salem, CT 06420-3904

    Business ProfileforSpicer Plus, Inc.

    Propane Supplies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Spicer Plus, Inc specializes in residential and commercial propane gas services. 

    Products & Services

    For Purchase: Heating Oil, Propane and Propane Tanks, Kerosene, Diesel, Hot Water Heater, Boilers, Furnaces, Gas Fireplaces, Cast Stove Fireplaces, Grills, Outdoor Fireplaces, Minisplits,

    Business Details

    This is a multi-location business.

    Find a Location

    Spicer Plus, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Spicer Plus, Inc.

        15 Thames St Ste 322 Groton, CT 06340-3652

      • Spicer Plus, Inc.

        183 E Haddam Rd Salem, CT 06420-3904

      Location of This Business
      15 Thames St Ste 322, Groton, CT 06340-3652
      BBB File Opened:
      11/11/1999
      Years in Business:
      109
      Business Started:
      1/1/1915
      Business Incorporated:
      5/1/1957
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Sunshine Oil Company
      • Advanced Heating Oil
      • Spicer Advanced Gas
      • Spicer Gas
      Business Management
      • Mr. Jonathon Holstein, Vice President
      Contact Information

      Principal

      • Mr. Jonathon Holstein, Vice President

      Customer Contact

      • Mr. Jonathon Holstein, Vice President
      Additional Contact Information

      Fax Numbers

      • (860) 445-2313
        Other Fax

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/09/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a propane fireplace from Spicer, who also installed the unit and propane tank in 2021. Since the installation, the unit has NEVER worked properly. I've had 7 service appointments, which have resulted in different opinions as to what the problem is - without resolution. on 11/8/23 I had a service appointment. They did NOT show up (howver I did see a spicer SUV drive BY my house), and when I spoke to the office manager, she tried to blame the missed service appointment on me.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tonya C

      1 star

      05/09/2022

      Spicer Gas - I tried to work with them to purchase a gas insert for my fireplace. I ordered in late January/ Early February. I paid a deposit for the product and was promised it will be in by early May. I have been called for months now and the product is still not there but, found out I could get it at another company since, Spicer still does not have it. When I asked for the get a REFUND for the product and was told I would get my money back since it still has not arrived. I am still waiting. Also, I was going to get all the products I needed and user Spicer for the gas line and tank and was told another 1-2 months before they could get the permit for it, after waiting since January to get this all done. This company does not have good business practices and want people to be aware of what they are purchasing when they buy from this business. It has been the most stressful experience trying to get these guys to deliver product and services I have purchased.

      Local BBB

      BBB Serving Connecticut

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.