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Find a Location

Midas has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Midas

      170 Route 12 Groton, CT 06340-3411

    • Midas

      41 Tunxis Ave Bloomfield, CT 06002-2005

    • Midas

      1361 Farmington Ave Farmington, CT 06032-1207

    • Midas

      65 Weston St Hartford, CT 06120-1505

    • Midas

      918 New Britain Ave West Hartford, CT 06110-2228

    Business ProfileforMidas

    Brake Service
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Midas offers brake service, preventive vehicle maintenance, exhaust and suspension services, climate control repair, oil and filter changes, tires, alignments and engine tune-ups.

    Business Details

    This is a multi-location business.

    Find a Location

    Midas has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Midas

        170 Route 12 Groton, CT 06340-3411

      • Midas

        41 Tunxis Ave Bloomfield, CT 06002-2005

      • Midas

        1361 Farmington Ave Farmington, CT 06032-1207

      • Midas

        65 Weston St Hartford, CT 06120-1505

      • Midas

        918 New Britain Ave West Hartford, CT 06110-2228

      Location of This Business
      170 Route 12, Groton, CT 06340-3411
      BBB File Opened:
      7/16/2012
      Years in Business:
      38
      Business Started:
      1/1/1986
      Business Incorporated:
      10/21/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Midas Auto Service
      • Midas Auto Service Experts
      Business Management
      • Mr. Kenton H. Childs, Owner
      • Ms. Paulina Anderson, Owner
      • Mr. Carlos Cortinhas, Vice President of Operations
      Contact Information

      Principal

      • Mr. Kenton H. Childs, Owner

      Customer Contact

      • Mr. Carlos Cortinhas, Vice President of Operations
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/20/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I went to Midas ********** (**** ********** ******* ** *****) on 7/29 for car repair work. They gave me an estimate of repair work. The estimate shows the address of a different MIDAS location (***** ********** **** ** ****** ******* *********** ** *****, phone number: ###-###-####) I agreed to the repair at MIDAS **********. After repair (4 new tires, front and rear brake rotors, A/C evacuation and recharge, oil change) they (Ed, Greg) charged me 1995.70 $. I asked many times to provide me with a written itemized invoice with the parts number and brand. They declined the request. I later emailed several times. They declined every time. I have not received it yet. What they provided me was an estimate of services (see attached docs), not an itemized receipt with details of work done.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nicholas T

      1 star

      06/21/2023

      Stay away from this shop at all costs! This is long overdue and well deserved. They did an absolutely horrible job which caused me to break down on the road and repair their screwup myself and having to pay over $80 in parts out of my own pocket! I brought my **** in because I had a cracked hose leaking coolant. They wanted to charge me over $300 to repair. I thought the price was ridiculous when in the past a previous mechanic charged me $108 to repair a hose. When I questioned the fee they removed the diagnostic fee and charged me $222 to replace 2 hoses which seemed more reasonable. It was only 4 days later the hose they replaced came off because they put a used rusty clamp on that I could actually take off squeezing with my bare hands with little pressure. I ended up buying a new clamp and $80 to repair the damages. I went into the shop to complain. They said someone would call. Nobody ever did. When I showed the clamp they put on, the guy at the counter said, 'well we gave you a discount.' Just because they gave a more 'reasonable' price does NOT MEAN you put on used parts that could cause someone's car to break down. When you do a job, do it right. Don't put questionable parts on a car either! I still have not heard back from anyone. Because of their crappy work, that I had to repair their screwup, I feel a refund and reimbursement for my out of pocket expenses to repair their incompetent job is deserved.

      Local BBB

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