Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Advanced Treatment Solutions LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAdvanced Treatment Solutions LLC

    Mental Health Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Advanced Treatment Solutions LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      270 Farmington Ave Ste 328, Farmington, CT 06032-1909
      BBB File Opened:
      8/17/2022
      Business Incorporated:
      1/31/2008
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Jim Mouthinho, Counselor
      Contact Information

      Principal

      • Mr. Jim Mouthinho, Counselor

      Customer Contact

      • Mr. Jim Mouthinho, Counselor

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brian H.

      1 star

      08/15/2022

      Jim was booked fully, but he "assured" me he had another person at his office who would "meet" my healthcare needs. This person was Erica C**** Stupid me; I trusted that blind referral. Erica was rude and condescending, consistently. Their office never picks up the phone when you call and never calls you back; but they expect you to pick up the phone the second they call. Erica would cancel appointments nearly once a month, and would also regularly show up quite late or leave the session quite early; at least every other session. She began sharing personal life information with my conservator at the time that was not in correlation to my health whatsoever; and frequently, weekly, without telling me, after I asked multiple times for her not to, and how it was negatively impacting my home life. Things like who I was hanging out with or talking to. Things that were not in correlation whatsoever to my HEALTHCARE. When I asked on this; she smugly said "you have a conservatorship" and laughed at me. Laughed in my face. A conservatorship is for issues that are DIRECTLY related to my healthcare or my finances, not for telling my conservator personal life details that did not have ANYTHING to do with my healthcare; whatsoever. FAR from professional. She is rude. She will hinder your ability to make progress instead of help you. A therapist who tells you how important it is to respect boundaries while not respecting any of her clients boundaries one bit; now, isn't that paradoxical! How she conducts her "therapy" is not conducive to recovery; in any sense. It has been close to 6 months and she has flat out refused to provide me with my healthcare documents. She advised me not to seek neurological treatment for my seizures, saying there's no way I could have developed them as an adult and told me it had to be due to alcohol use. I saw a neurologist and had EEGs and MRI done and low and behold I have a seizure disorder, non substance related. She made me like this was my fault.

      Local BBB

      BBB Serving Connecticut

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.