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Find a Location

Chimney Champs has 1 locations, listed below.

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    Business ProfileforChimney Champs

    Chimney Cleaning

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers chimney cleaning, as well as capping, lining, and construction.

    Business Details

    Location of This Business
    222 Main St unit 154, Farmington, CT 06032-3623
    BBB File Opened:
    8/16/2010
    Years in Business:
    13
    Business Started:
    7/1/2010
    Business Incorporated:
    7/27/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Charles Jasmine, Owner
    Contact Information

    Principal

    • Mr. Charles Jasmine, Owner

    Customer Contact

    • Mr. Charles Jasmine, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a chimney sweep

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/26/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Champs chimney was engaged to put in a liner in my mother-in-law‘s house a year ago. They had to knock out some bricks from the chimney in order to fit the liner in properly. We paid them off at the end of the day when 95% of the work was completed. we called back to have them replace the bricks that were removed and didn’t hear from them for months. When a phone call was returned. I was told that there was a balance of $500 for all the extra work that was done. This information was never provided at the end of the work process where they were paid a check in full. Now a year later, Chuck is trying to charge me another $500 and said he has proof that he told me about the charge. He has not been able to show any phone calls, emails or letters to prove his point my last email to him five days ago Was to please come out and complete the job as was contracted over a year ago. He has not tried to get in touch with me at all. After reading through the other complaints, I now understand why this company has an F rating from the Better Business Bureau. It’s sad when a local company doesn’t take care of people.

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paula G

    1 star

    08/29/2023

    Buyer be ware this company is digging into your pockets for nothing but his profit. Constant games of a pocket full of promises and nothing but debt you’ll receive. A job the was to cost 2500 was 5000 2nd hand chimney caps. This company should never be in business and needs to be reported. But reading other posts there will be no benefit from trying to have compensation for any monies spent. Chuck just changes the name and scams innocent people out of their finances. I would love to see some court or criminal action to put this company out of business. Again buyer be ware!!

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

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