Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/09/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On May 9th at 10:00am i had an appointment to bring my car in for a diagnostic test which was covered under my cars warranty that i had purcahsed for 1,700 when i arrived at the service dept the woman behind the desk was extremely rude and said its going to be 195.00 its not covered under my warranty which was incorrect because it was and i had made numerous calls to my warranty company to double check and they also reassured me that it was covered. So, i leave the service dept and go down to the finance dept to speak with the woman who worked in there and she also told me the Diagnostic test was under the warranty so she perceeds to call the lady at the service dept to ask her why she is charging me 195.00 and the women in the service dept is going to tell her she never said that which was completely and utterly false i dont know what kind of business they are running but it seems awful shady that they have somebody in a service dept who clearly doesn't know the companies policies or warranty policies. I want to make sure that this doesnt happen to anybody else because they way they treat there customers in disgusting you call them they never cal back so now im in the process of canceling my warranty and now nobody will call me back or even answer the phone which is concerning to me because i dont want to continue to pay for a warranty that first off they are offering and secondly they wont even honor it at the garage so it makes me wonder how many other people have been taken by there service dept because she never even ran a claim through she just said i need to pay 195.00 because it was not covered under my warranty those where her exact word. So hopefully someone will be looking into this so nobody else has to go what i went through and still never got my car fixed.

  

  Business Response

  Date: 06/10/2025

  Sorry about the late response. The process is to inform the customer that IF the warranty does not cover the work then it will be the responsibility of the customer. We have to diagnose the car and file a claim with the warranty company to get approval. 99% of the time its coved unless the repair that is required was the customer's fault for example if we are replacing an engine and the customer never changed oil then the warranty company will not honor. This is in a very few instances. Sorry if you misunderstood our service manager but in any case you are welcome to come back and we will waive the diagnostics fee regardless of what the warranty company says. If you like to cancel please come see our finance manager and she will assist you in cancelling. Again hope i addressed all your concerns.

  Bill

• Initial Complaint

  Date:03/06/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought a car from Central A/S LLC on 2/4/25. Before I bought this vehicle from them there was a fuel smell in the car. This was brought to the attention of my salesmen, Alexy, and he had the car looked at for roughly a week before he told me that their techs worked on it and the issue was resolved. Not even a week in of me owning the car the fuel smell returned worse then what it was before, to the point were the entire inside of the car reeked of fuel and I had to drive with the windows down so I didn't pass out from the fumes. I returned the car to the service center on 2/13/25. On 2/17/25 I was told the car was ready to be picked up. I was told that the tech that worked on the car replaced 4 of the 8 fuel injector seals and that one of the seals was pretty wrecked. As I'm driving the check engine light comes on and the cars starts to drive differently. I take the car to a gas station roughly 5 mins down the road to check inside the engine bay to make sure everything was put back together properly and I find a open bottle of 32oz 75w gear oil and a fuel injector seal sitting on the engine. I send the check engine codes to Nicole( Service Manager) and a picture of the check engine light the same night. She assures me the car is fine and to drive it for awhile and everything should go away. The fuel smell was still there along with more issues that were caused by the tech(will). On 2/19/25 I attempt to start the car and it starts very roughly and it a message appeared saying engine power reduced. I was not able to drive the car that morning and was told that a tow truck would come out of my pocket for an issue that they caused. That afternoon I attempted to start the car again and I did start without any issues and I took it back to the service center as soon as I was able to. On 3/4/25 I received my car back and they stated that all issues were fixed. It is 3/5/25 and the same exact issues that they claimed they fixed are still there.

  

  Business Response

  Date: 03/21/2025

  Greetings. I talked with the customer and asked him to bring the car back so we could address the issues for him at no charge. After he got it the first time, we took care of it at no cost, and he picked up with concerns. Although the truck was sold AS IS, we have no problem addressing any concerns, and we have no problem helping all our customers. My service manager texted him on March 5th, asking him if he would like to bring it for us. but no answer from the customer. We are certainly willing to help out. We need the truck here. 
  

  Customer Answer

  Date: 03/21/2025

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because:
  
  
  The service center had my car three different times. The 2nd time(first time I brought it there myself) the technician broke some line to a fuel injector and did not properly fix and nor did he tell me of this. They also kept clearing my engine codes in an attempt to make the job less than what it was. Fuel injector number 8 was spitting out fuel and I had to replace all the fuel injectors that the technician “Will” touched. All this was found when I had a master certified technician at ***** take a look under the hood. This company does nothing but drag its customers in circles and chops everything up to coincidence so they don’t have to take the blame even tho there is proof of what they’ve done written by their very own service manager. The total in damages from them came out to be $1,077. 
  
  Sincerely,
  
  
  
  ****** ********

  

  Business Response

  Date: 03/21/2025

  Sorry you feel this way. but you only been here once and we repaired your car at no cost to you. ** *** regulation requires the repairs to be done at the dealership (IF there is a warranty) in this case there is NONE. We still willing to help you with the repair. Or we can check what is our cost for the job and write you check for that amount. which we need a paid invoice. Hope this helps you out. 

• Initial Complaint

  Date:02/25/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased my vehicle on 10/14/2024 **** ******** truck from them no lights was on the dash board. On February 9, 2025. The truck stop on **** ****** in ********. The truck was on but when in gear did not move. I had to call *** to come and tow it to my home. I called Central to let them know what's going on I was told to bring the car to them for them to check it. The car was towed on the 10th to Central. I call them on 2/11/25 was told that it is the transmission, since ai have warranty they will reach out to the warranty to let them know. I called them back the following week on 2/17 and was told that they are waiting on the warranty people to get back to them. I called ******** spoke to them was told that no one reached out regarding my vehicle. Called central to let them know. The receptionist told me that she called and never recieved a response l. I asked who did she call she said *********( which is not my warranty). I provided her with the correct number to my car warranty. Since than I have reached out to the warranty company myself and was told that the adjustercame out and indeed it was the transmission. I was told on Friday by the warranty company that the transmission was delivered on 2/21/2025. I called Central and was told the mechanic will work on the vehicle. I asked my dad to go to the location because I was calling and not getting answers. This location do not have loaner vehicles so I have to keep getting rentals to get myself back and fourth to work and my kids to school. I ask my da to go by the location today and once a gain the truck is still setting it is going on 3 weeks that I have not had my vehicle. I still owe payments. I rather pay my car payment than to have spend 600-700 dollars on a rental.
  
  I need help with getting my vehicle back with the transmission done correctly.

  

  Business Response

  Date: 02/25/2025

  HI 

  As we explained to the father this morning. we had to wait for *** ***** to send an inspector to confirm that the transmission is defective. after that we had to wait for *** ***** to send in the replacement which was received Friday the 21st . Our Tech is in the middle of an engine replacement which will be done with tomorrow so we can start her job right after.

  I'm sorry that it took long but big part of it was waiting on the transmission to be sent from the warranty company. We are trying to get it done for her ASAP. also to make it up to her we will refund her her this month loan payment.

• Initial Complaint

  Date:08/02/2024

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a car from Central A/S a little over a month ago. I went back and forth with them many times to ensure that the vehicle would be safe to drive and tried to make sure that they were transparent with all of the car's issues. Within a days of driving the car the AC stopped working which I was okay with, then after just a few weeks of driving the car started to be extremely bouncy, I took it in to get looked at and realized the rear driver side tire was completely falling off due to rot and rust underneath the vehicle. I had taken this car for multiple pre-purchase inspections and no one had seen all of this rot because they covered all of it with bondo and paint to hide it. I talked to my sister who is a mechanic who told me that the wheels could have fallen off on the highway and killed me. I have multiple mechanics that will vouch for the condition of this vehicle and that it should have NEVER been sold in this condition in good faith. I need a car so I am picking it up today from the welder after paying thousands to try to make the vehicle at least drivable, but want to take some level of action to either get my money back or repair costs and report them because looking deeper I have seen hundreds of similar reports about this company.

  

  Business Response

  Date: 08/05/2024

  Good Morning

  Mr. ***** had bought this car almost 3 months ago not a month ago. On June 21st he brought in the car for air condition issues and we fixed it for free with no charge as a courtesy although the car had no warranty.  Prior tp purchasing the car he had the car inspected 3 times by his own mechanic shop which we had no problem with. If there was Rust why isn't he upset at his own mechanic shop that did not see the problem. if they did not see it looking at the car 3 times then we did not see the rust issue if it does exist. As a good customer service and as a courtesy I have no problem refunding him the cost of repairs. Please bring in your receipts and we will issue a courtesy refund at any time for the cost of repairing. 

  Customer Answer

  Date: 08/05/2024

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********. I have attached a picture of the Bondo and paint job done in an attempt to hide the rust and rot under the car. If it was just a matter of rust existing it would not be a problem, but my tire and rear camber arms were completely detached form the vehicle after a few weeks of light in town driving. It has just taken a while to get in to see a trustworthy mechanic and was then referred when he told me the extent of the repairs that needed to be done. Both mechanics have expressed how dangerous it was upon fixing the repair which required welding the foundation of the car back together just so that it will drive. I will accept reimbursement for the cost of this necessary repair as a fair resolution. 
  
  
  
  Sincerely,
  
  
  
  ***** *****

• Initial Complaint

  Date:04/02/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a vehicle from this dealer on 8/7/2023. Since I left the lot the check engine light has be coming on and off. I reported It to the service department 3 weeks after purchasing. I brought the vehicle in and the mechanic cleared the light and told me it should be fine it was just a misfire. The beginning of January the light came on and stayed on, the vehicle was shaking and turning on and off on random. I dropped the vehicle off on 1/11/2024 utilizing my warranty provided to me with the purchase of the vehicle. I received the vehicle back in six days and once I pulled off the lot the check engine light came back on and continued to shut off while driving more times than previously reported. I had the vehicle towed on 2/26/24 and my vehicle was kept for one month and a week. I was sent a text to pick it up on 3/30/2024. I couldn’t get a ride until 4/1/2024. I was able to use my warranty again so when I arrived I just paid my deductible and tax As soon as I pulled off the lot the check engine light was on again. I called the service department and returned the vehicle. The sales manager was no help at all told me that more codes were popping up and that they had to send it back to the mechanic who fixed it not the mechanic at the service department that I was under the impression who was fixing the vehicle in the first place. The manager stated they had to send it third party because they were not physically cable of doing the job. I found that out today as well. They also expect me to pay them again after they figure out the problem. I have all of the receipts present. I inquired about a loner car due to the inconvenience and was told they don’t provide that service and it’s my responsibility to have transportation to and from the dealership, she also suggested that I take the vehicle elsewhere but I reiterated that’s not possible due to my warranty requirements. The manager then proceeded to let me know there was nothing she could do for me.

  

  Business Response

  Date: 04/08/2024

  although the van was sold as is, i instructed my service department NOT to charge the customer for the repairs as a good courtesy and good customer service.  

• Initial Complaint

  Date:04/01/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Financed a car with this dealership. They sold me the car with a bunch of issues, some of which should have been done before selling the car. I asked them to make the repairs and they agreed, but once my appt came, they cancelled on me and are giving me the run around for 3+ weeks to reschedule. I brought the car to ********, they performed a full diagnostic and brought all of these issues to my attention. They informed me the car really isn’t safe to drive and they believe it shouldn’t have passed emissions. I believe they falsified the emissions and their inspection report. My car is leaking oil and transmission oil and the car shouldn’t have been passed because of that. There is water leaking in the floor of the passenger side which is causing electrical problems with the cars computer and my car shut off on me while driving. I don’t feel safe driving this vehicle that I am paying for for the next 5 years.

  

  Business Response

  Date: 04/01/2024

  Greetings, customer called us a few days after taking delivery of the car about an oil leak. we had the part ordered and its sitting here. I looked at the report by ******** and of course nothing major on that report. we did have 3 employees out in our service department which unfortunately had to push all our appointments back. I instructed our service to call the customer and bring her in ASAP for the repairs. the new car dealership always want to sell jobs and recommend services to make money. as far as emission we took it to an independent emission station licensed by ** *** and it passed with no problem. although the car was sold as is we are willing to take care of the issues at no charge.

  Customer Answer

  Date: 04/05/2024

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because: No one contacted me about rescheduling until after I submitted my complaint to the BBB. I already had the oil pan replaced because I could no longer wait. I was unable to drive the car because of the amount of oil that was leaking out and I didn’t want to risk blowing the engine. I have children and a job so I couldn’t wait for whenever you guys decided to make the repairs. Even if it’s sold as is, the car should be at least drivable and it wasn’t. And what report from ******** was looked at? Because how would you even have access to a report from a whole different dealership? I paid $300 for ******** to perform a full inspection of the vehicle where multiple issues were found ( the actual report is attached below). 
  
  
  
  Sincerely,
  
  
  
  ****** *******

  

  Business Response

  Date: 04/05/2024

  We never denied the customer service. We had an appointment for her but I agree we pushed her appointment due to staff illness in our service dept. but never told her we were not gonna fix it. the car had no warranty but we informed her that we are doing it as a courtesy and good customer service. per ** *** regulation the repairs has to be done at our facility. but I'm open to help her out with the repair bill as much as we can. New car dealers want to bring her 2012 ******** to a new car standards and want to sell repair jobs as they are in business to make money with repairs. Please understand that her car was sold AS IS 

  We are still also open for her to come in and address any issues she has with her car

• Initial Complaint

  Date:01/03/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a car that was a lemon from day one. When I called to speak to the manager he kept speaking over me. He was only willing to hear what I had to say after pointing out to him that he wasn’t listening. When I told him that I was gonna file a complaint he said he had nothing to worry about. He also told me that if I filed the complaint he would not touch my car. This conversation did not end well. I would not recommend anyone but a car from this place.

  

  Business Response

  Date: 01/19/2024

  ******* *********** bought 2017 ****** ***** ** 10/24/2023. she towed her car to us on January 3rd which was over the 60 days warranty period. without an appointment and demanded we look at right away which we were very busy and could not. she also did not give us authorization for diagnostics. she towed it out the car after that. We explained that she has a service contract and could go anywhere to fix the car since the 60 days had passed already. she is welcome to bring it back for repairs if she likes to make an appointment.  

  Customer Answer

  Date: 01/22/2024

  I called several times to bring my car in every time they would tell me that they couldn’t check my car because they were too busy. When I towed my car to them they told me that they would not be able to even check my car for another week. So I towed my car somewhere to be repaired. At this time ai only had this car for two months and had to replace the alternator and the car still stuts off when I try driving it. The manager also told me that if I reported him to the Bbb that he would not repair my car.

   

  

  Business Response

  Date: 01/23/2024

  customer car does NOT qualify for a warranty since her car's age is under 2018. Customer towed the car in and demanded it will be fixed the same day. we are a busy and professional shop that goes only by appointments. Alternator is not a safety issue and is part of maintenance of the car. customer did not want to wait and towed it out which I'm sure we could have given her a great discount. Sorry she feels that way but its not fair to start on her car while other customers had appointments. 

• Initial Complaint

  Date:10/25/2023

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We purchased a used car for our son on 9/18, picked it up from the dealer on the 9/23, after their safety inspection. The check engine light came on the first day, and the trunk would not open. We called immediately and the earliest they could get the car in to fix it was 10/6. They kept the car until 10/11. The trunk still would not open (we found the release lever scotch taped together), and the check engine light was STILL on. We called and they scheduled us to bring it back in on 10/23. Well, the car completely died on 10/19, leaving my son stranded. We had to have the car towed to the shop. They kept it until 10/23. They did fix the trunk and the engine light was off. Well, the car broke down again this morning (10/25), once again leaving my son stranded. This time it starts, but won’t shift gears, staying in neutral. I called the shop and they said this is a different problem, and we have had the car for over 30 days, so we would have to pay. Well, the car has been in their possession for 9 of those days, but they don’t care. They said there is no warranty and it was an ‘as is’ sale. So we either pay this shop, who have been unreliable with the repairs thus far, or bring it to another shop. We essentially bought an undrivable car

  Customer Answer

  Date: 10/26/2023

  The company reached out and offered to pay for the repairs needed if we agree to take down the complaint/review. This matter is settled between us. Could you close the complaint as being resolved. Thank you 

  ***** *******

  

  Business Response

  Date: 10/26/2023

  Greetings, the car (2006 ***** ******) was purchased on 9/23/23 AS IS, customer had an issue with the check engine light few days after and we changed the Knock sensor at no charge we also fixed the trunk at no charge. few days later the starter went and we fixed it for free out of good customer service. The car had passed ** emissions prior to selling it which proves that the check engine light was NOT on. also obviously the starter was in good order. two days ago the customer said the car stated that the shifter was not working and stuck we asked him to bring back but they choose to repair it somewhere else. they came today and again out of good customer service we paid them back what they spent on fixing it. 

• Initial Complaint

  Date:02/27/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Went to business in March was told the car had third row seating put 2500 down on the car. Left the business and while on the highway with my 2 year old son the car started shake and the check engine light came on called company they told me to bring car back I brought it back the next day and they kept the car for about a week said car was misfiring brought car back again at the end of March they said they fixed the car then a month or two later light came on again so I called company and was told I would have to pay 200 just to diagnose the problem I asked why when I just got the car and had issues with it since day 1 the man said it's a used car and they break I said well it's new to me and shouldn't break. I finally had the funds to take car to be looked at and was told it needs a new engine upon looking at the receipt to see if it is the same issues happening with the car it says car needs a new engine nor me or my husband was told that the car needed a new engine otherwise I would have never bought it because now I am stuck with a 9000 loan and a car that needs a new engine

  

  Business Response

  Date: 02/28/2023

  Sorry but we don't have you as ever buying a car from us.

  Can you send the VIN and the name of purchaser please

   

  Customer Answer

  Date: 02/28/2023

  ****** ** ******* ****** *****************

  

  Business Response

  Date: 02/28/2023

  Ms. **** bought this car on 02/26/2022 a year ago. the car was sold AS IS. after driving it almost 400 miles check engine light came on. customer brought it in and we changed the O ring for the fuel injector ( parts were not available at that time and took few days to get them). Customer picked up the car with no issues and NO charge.

  customer also has extended warranty that was purchased at the time of sale which she can use based on the issue she is having. I have no problem checking the car at no charge if the customer would like. with her warranty she should be able to go anywhere to fix the car

  Customer Answer

  Date: 02/28/2023

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because: I was told I had to pay 200 just to diagnose the problem the light came on a week or two after it "was fixed" and I called to bring it back and was told I had to pay 
  
  
  
  Sincerely,
  
  
  
  ****** ******

  

  Business Response

  Date: 03/01/2023

  Again I said you can bring it for us to check it at no charge. that does not mean will fix it for free but I'm sure we can help out with the cost. we are extremely busy but I can get you in for diagnostics at no charge 

  Customer Answer

  Date: 03/01/2023

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because: the day I drove the car off your lot the check engine light came on then after you fixed it it came on again why would I pay you to fix it when you knew it needed a new engine when you sold it to me and when you supposedly fixed it when it was back firing you should be paying to fix it 
  
  
  
  Sincerely,
  
  
  
  ****** ******

• Initial Complaint

  Date:11/02/2022

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I went to buy a car and was asked to put a refundable deposit down to hold the car. I decided I wasn't going to purchase the car because I didn't like the financing terms they offered me. It has now been over 20 days since then, and I still haven't received that refundable deposit back. I have tried calling them and I either get a voicemail that never gets responded to, or I get ahold of someone that just gives me the run around telling me to wait even longer.

  

  Business Response

  Date: 11/17/2022

  Good morning 

  we at Central never keep a deposit if the sale did not occur. This is the first i hear of this customer asking for a refund. Please let the customer know to stop by anytime to collect the deposit.

  as long as he or she has a proof of deposit will refund it right away.