Business ProfileforHoffman Ford, Inc.

I purchased a 2017 ******* ********* in August 2023 from Hoffman Ford/******* in **** ********* **. This is a summary of what I got after paying them in good faith. Problems: 1. the running boards were not working & i pointed that out to Jason & he said i'll contact the service department & we'll make an appointment on the day you bring the dealer plates back. 2. as i drove out of the dealership i put a disc in to play & the whole electrical system was shot. when i got home i immediately called Jason & left a message, i texted, & emailed him. no response whatsoever. i continued to text him. NOTHING FROM HIM AT ALL!! 3. Someone came out & switched plates on the truck. It was supposed to be a transfer but they put in for a new registration & never told me just sneakily came out & switched the plates. 4. The price was supposed to be $20,000 & $5,000 trade, the finance person put $23,? on the finance papers & i told him it was $20,000, he said okay changed it to $20,000 & i signed it he changed it back to $23,000 & him & Jason told me i forgot to sign a paper so i signed it. 5. they did 10 credit checks without my knowledge or permission. It was supposed to be financed through my bank. Called, texted, emailed copious amounts of times & NOTHING from them. I only used the truck 3 times & now the truck is sitting in my yard completely dead! & still nothing from them! They are devious, untrustworthy, sneaky & just want to sell & the yeck with you. This has upset me tremendously & i feel violated. I have most of my texts, emails & phone calls that were made as proof to the above statements. I want them to take their dead truck back & refund all my money paid to date. This will allow me to be free of such an unscrupulous dealership! I went in there with trust & believed they would sell me a working truck which they didn't they got their money & dismissed me like a piece of garbage & the problems with THEIR DEAD TRUCK!! ******** * *****