Business ProfileforiSmile Family Dentistry, LLC

On November 2020 , I did extraction and watold that I can have denture work done by this business.Sometime is March of 2021 I had Impressions done for my dentures to be made. I made a down-payment of $300, the same day. Months passed I heard nothing , because I needed the dentures I made another down-payment of $300 in June 2021. Each time I called to inquire I was told they haven't gotten back my case I was now getting frustrated , I spoke directly to the dentist who had my case, and I was then informed that due to covid there was a shortage of teeth to make the dentures They got back the dentures in October , went to fit them , they were uncomfortable because they were made of metal .The upper was a bit heavy and I decided to wear them for awhile to see the outcome. I called and tell rhe dentist I will be returning the dentures as the weren't fitting properly. She told me she would try to get the upper done in acrylic, this I okaked. Upon receiving the acrylic, I went and fitted the upper , to my surprise 5 minutes after leaving g the dentist office the front tooth fall apart. They have si ce billed my insurance I called a d complain to the insurance . I have so ce returned all three pieces to the dental office on 02/15/2022 , and haven't heard from them since. I just need my $600 back ,and the insurance payments to be reversed, as I am no longer interested in a case that took 1 year please advised me . Thanks.