Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Covone Restoration LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCovone Restoration LLC

    Roofing Contractors

    Additional business information

    Additional Info:
    Frank Covone, Owner of Covone Restoration, LLC, has more than 40 years of experience in the roofing trade.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Covone Restoration LLC offers home improvement and restoration services, including roofing, gutters and downspouts, and pressure washing.

    Business Details

    Location of This Business
    Deep River, CT 06417-1536
    BBB File Opened:
    5/14/2003
    Years in Business:
    44
    Business Started:
    1/1/1980
    Business Incorporated:
    6/2/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Frank Covone, Owner
    • Ms. Arlene Covone, Owner
    • Mr. Dylan Defrino, Owner
    Contact Information

    Principal

    • Mr. Frank Covone, Owner

    Customer Contact

    • Mr. Paul Morneau, Office Manager
    Additional Contact Information

    Fax Numbers

    • (860) 526-2135
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mallory B

    1 star

    03/11/2022

    If you’re looking to purchase something that will fall apart in less than a year, then this is the place for you. We purchased what we thought was a newly renovated house, new hot water heater, new plumbing, new HVAC, new everything. On day one of moving in our fridge and oven did not work. We attempted to call and reconcile this with Covone, however he was conveniently unavailable. 2 to 3 weeks later our roof started to leak. Covone sent one of his own individuals to come take a look and let us know it was the J channel. They told us they would repair it instantly. Two months later another leak one month later leaking through our basement. Two years later, our tub started to leak. Apparently it was a pre-owned tub that they patched in several places and wasn’t patched or sealed appropriately. Then our HVAC issues… Apparently the wiring was done in a faulty manner so it appeared that our energy efficient air filtration system would run well. However, $1600 later, we finally had corrected the wiring/leaking coolant issues. We found out that everything was done in a cutting corner fashion and caused issues. We finally hired an outside company to renovate our basement and assist with all of the issues this contractor had caused. My favorite part of this entire experience, was that this contractor was considered a roofer by trade and our roof was patched together so poorly it looked like someone had done it in their sleep at 13 years of age. Today, are less than five year old water heater according to Covone burst all over our basement floor. When we called the company who installed us, we were told they don’t even sell the products and they never backed American standard to begin with. Not only does this company cut corners, they also lie on their documentation.

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.