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          Honda of Danbury has 1 locations, listed below.

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            Business ProfileHonda of Danbury

            New Car Dealers
            BBB accredited business

            Contact Information

            102 Federal Rd

            Danbury, CT 06810-6229

            Visit Website
            (203) 730-5699

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/28/2002

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers automotive sales and service of new and used vehicles.

            Business Details

            Location of This Business
            102 Federal Rd, Danbury, CT 06810-6229
            BBB File Opened:
            1/25/1993
            Years in Business:
            31
            Business Started:
            1/18/1993
            Business Incorporated:
            3/1/2010
            Accredited Since:
            2/28/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Penske Automotive Group, Inc.
            Business Management
            • Mr. Jay Whittock, General Manager
            • Mr. Scott Benz, Service Manager
            Contact Information

            Principal

            • Mr. Jay Whittock, General Manager

            Customer Contact

            • Mr. Jay Whittock, General Manager
            Additional Contact Information

            Fax Numbers

            • (203) 730-5708
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            S. M.

            12/20/2022

            I have leased and purchased 5 previous cars from Honda of Danbury Ct. I had them order me a 2023 accord I had the paperwork with my options of payment with different amounts down. They were aware I always choose the option of zero down. When the car finally came in they said oh wait those numbers were all with $6000 down. Meaning the paper that said 0,$2000 or $3000 was really 6,8or 9 thousand I have all paperwork and email to show proof absolutely disgusting bait and switch. They should be shut down I’ve never seen anything like this. Don’t know what happened to this dealership they used to be great.

            Honda of Danbury Response

            12/21/2022

            The information provided by the customer is not accurate. The customer had a leased 2020 Honda Insight EX which had $6000 in positive equity at the time it was appraised. This money was to be used as the down payment money for the 2022 Accord 2.0T. So in reality the customer was not putting any money out of his own pocket. The customer was very well aware of this from the beginning. He was simply using his trade equity to get to an affordable payment on the Accord. When the Accord arrived at the dealership, the customer informed us that he was going to go to a *** dealership instead because he felt he could get a better car and payment from *** and no longer wanted the Accord. Approximately two weeks later, the customer emailed us asking if we would still honor the previous appraised value for his Honda Insight and cut him a check for the $6000 in equity. At this time he no longer wanted to purchase the Honda Accord. He simply wanted us to buy his Leased Honda Insight as an off street purchase and give him a check for the equity.

            Customer Response

            12/27/2022

            That is an absolute lie the trade was always a separate deal this dealership is doing everything to cover their butt. I have all the paperwork to show. And yes one of the options was to do a trade in however that’s not what I was doing and my salesman knew that. I was doing 2 transactions one a lease with nothing down and a trade in where they were writing me a check. They keep trying to spin this and I wish I could upload paperwork to show everything I’m saying is 100% accurate. I never said I’m going to *** until I was at the dealer to pickup my car when they tried to bait and switch me. And the only reason I said that is because the day before we got my daughter a car and Honda was trying to charge me more for an accord then a 3 or 4 series bmw which is a 100x better car.
            Read 1 More Customer Review

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