Business ProfileforAdvanced Specialty Care, P.C.

I was hurt while standing in line to pay a bill behind one other person. An employee came shooting out the door next to the payment window and slammed into me with her weight and the weight of the door, I was hit on the upper left arm into the rotator joint. I saw stars, landed on one foot and was Cleary hurt. The person who slammed into me stayed with me and kept asking if I was OK and said she "almost put me out". I agreed. As soon as I could catch my breath and the initial pain subsided, I paid the bill and got out of there. I wanted to get away from there and sit down.This was seen by the person paying the bill in front of me and the person receiving bill payments at the time. I ,later, did not hear from the office to ask of my welfare. I have tried to just let the pain heal. After a week when I was waking up at night with an achy shoulder joint, I called to ask about an accident report. It is extremely difficult to get through to anyone to talk to about this. I tried several times, 4 or more. . I got responses twice on an answering machine when I wasn't home. Finally I talked with someone who said she would send me an incident report. An Employee incident report was sent to me...one to be filled out by the EMPLOYEE involved in an incident within 48 hours of the incident.That didn't happen. Mostly the report covered the phone calls to me when I wasn't home and the facts were wrong. The person who slammed into me wasn't named. Is this company that lame? Calling and getting through is an 1/2 hour event if possible at all. I have been there 3 times for appointments lately. Different people are working there each time. Last time it was an urgent appointment made 2 days before the appointment time. When I arrived, they had no appointment for me listed. I waited in the car and went in 2 MINUTES after the appointment time. I stood in line and was told I was late. I explained that it was 6 minutes late and that I was inside standing in line. Why the poor treatment?