Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Bouley's Painting has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBouley's Painting

    Painting Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.29/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/26/2016

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bouley's Painting offers residential and commercial interior and exterior painting, drywall, windows, doors and more. 

    Business Details

    Location of This Business
    893 Babcock Hill Rd, Coventry, CT 06238-3403
    BBB File Opened:
    5/1/2009
    Years in Business:
    33
    Business Started:
    1/1/1991
    Accredited Since:
    1/26/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Jon Bouley, Owner
    Contact Information

    Principal

    • Mr. Jon Bouley, Owner

    Customer Contact

    • Mr. Jon Bouley, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    11/04/2022 Mr. Bouley did not complete my ceiling for the $475 I paid him and instead said he was charging me for our corresponding emails. Mr. Bouley installed an outdoor sensor light for $100 (which he claimed he quoted between $135-$185.) that never worked and purchased it without my OK first and never gave me a receipt. Mr. Bouley charged me $152.50 for mats on my deck that he bought and installed without my OK first (which looks quite unsatisfactory) and never gave me a receipt. Mr. Bouley complained that I switched out some projects (he quoted me for railings that no longer were in stock but found some for an extra $500, which I could not afford being on disability, so I had to forfeit that project for another). Still, I paid him for any changes made. Although, he never completed painting under my deck railings or left me with paint, which he said he would. Now, I am left with no match if I need to paint any projects on the house in the future. Mr. Bouley was belligerent and didn’t like that I questioned some of his work, and he informed me that “it gets on his nerves” and made other unkind statements. After his more than once surprising treatment, I eventually had a dispute with him and told him I no longer required his services after he completed my ceiling. But he left after the former project without my knowing or checking his work. The following day, Mr. Bouley left me an illegible handwritten paper invoice on my deck chair and did not sign our second and last contract, which I requested on more than one occasion. He also left me an awful note on the back of the invoice. I then emailed him a very dissatisfied and disgusted email about his behavior. I informed him I wanted a reimbursement, which he refused and continued calling me terrible things. Albeit, his son was very professional. I found similar complaints about Mr. Bouley on several websites. I am looking for Mr. Bouley to reimburse me for the $727.50 loss, and I hope you can help me.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ralph W

    4 stars

    03/27/2024

    Jon and Drew Bouley did a great job painting the interior of our home this early March of 2024I would recommend their services to my family and friends! Their work ethic is strong!

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.