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Find a Location

Bob's Sport Chalet has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bob's Sport Chalet

      91 Pine St Bristol, CT 06010-6928

    • Bob's Sport Chalet

      195 W Main St Avon, CT 06001-3685

    Business ProfileforBob's Sport Chalet

    Retail Sportswear
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Bob's Sport Chalet has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bob's Sport Chalet

        91 Pine St Bristol, CT 06010-6928

      • Bob's Sport Chalet

        195 W Main St Avon, CT 06001-3685

      Location of This Business
      91 Pine St, Bristol, CT 06010-6928
      BBB File Opened:
      11/30/2009
      Years in Business:
      58
      Business Started:
      1/1/1966
      Business Incorporated:
      10/15/1999
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Bob's Chalet Ski & Sno Board LLC
      Business Management
      • Ms. Belinda Gonsalves, Owner
      • Mr. Bill Gonsalves, Store Manager
      Contact Information

      Principal

      • Ms. Belinda Gonsalves, Owner

      Customer Contact

      • Ms. Belinda Gonsalves, Owner
      Additional Contact Information

      Fax Numbers

      • (860) 589-2831
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/21/2022

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I placed an order with this company, my order never arrived. I reached out several times to the company, no one replied to me so eventually i called and explained no one was responding to me, zero apologies, then they told me there's nothing they can do because i didn't purchase the 0.90 insurance that was super tiny on the screen - i cannot believe that they don't help because a customer mistakenly didn't spend less than a dollar. Never dealt with such bad customer service, so now i am disputing this with my bank when they could have just helped me and refunded the sixty some dollars, such a headache, this is why i shop at larger shops.

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Peter H

      1 star

      05/31/2023

      Ordered a pair of snowboard boots and bindings. 2 weeks after the order I got a email saying that they could not find the items ordered and refunded my money. Then I started to get fraudulent charges on my credit card. If you look at other reviews, this seems to be a pattern. Do NOT trust.

      Local BBB

      BBB Serving Connecticut

      BBB Reports On

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