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Better Business Bureau®
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Better Business Bureau

          Additional Information

          Not BBB accredited

          Excelerate Performance

          View full profile
          Location of This Business
          12 Sycamore Way Units 1 and 2, Branford, CT 06405-6520
          BBB File Opened:
          11/19/2007
          Years in Business:
          20
          Business Started:
          9/16/2003
          Business Incorporated:
          8/26/2003
          Licensing Information:
          This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
          Type of Entity:
          Limited Liability Company (LLC)
          Alternate Business Name
          • Excelerate, LLC
          Hours of Operation

          Primary

          M:
          9:00 AM - 6:00 PM
          T:
          9:00 AM - 6:00 PM
          W:
          9:00 AM - 6:00 PM
          Th:
          9:00 AM - 6:00 PM
          F:
          9:00 AM - 6:00 PM
          Sa:
          Closed
          Su:
          Closed
          Business Management
          • Mr. Joshua Lockwood, Owner
          • Mr. Robert Campbell, General Manager
          Contact Information

          Principal

          • Mr. Joshua Lockwood, Owner

          Customer Contact

          • Mr. Robert Campbell, General Manager
          Additional Contact Information

          Fax Numbers

          • (203) 483-6104
            Primary Fax
          Serving Area

          Connecticut

          • CT
          Service Type
          Products and Services
          Brakes, Cooling, Drivetrain, Electronics, Engine, Exhaust, Exterior, Fluids, Forced Induction, Fuel & Ignition, Garage & Safety, Gauges, Intake, Interior, Shop Services, Suspension, Wheels & Tires
          Payment Methods
          • VISA, MC, DISCOVER, Debit, Cash
          Refund and Exchange Policy

          • Return for exchange or refund will be allowed only within 15 calendar days from the date of receipt of merchandise with no exception. All returns are subject to a 25% re-stocking fee plus any and all shipping charges. Canceled orders are also subject to a 10% fee. Original shipping and handling charges are not refundable. All authorized return merchandise must be new, unused, and in its original saleable packaging. No cancellations, refunds, or exchanges on special order items.

            Certain products are not intended for highway  use and are sold for show, race, or off-road use only. Please check your local, state, and federal laws regarding use of these products as we are not responsible for their use or any damage they may cause to any part, vehicle, person, or other entity.

            Parts warranty is based on and by the manufacturer. Warranty is void if there is any evidence of neglect, misuse, or abuse contributing to any failure.

            For a full description see here: https://store.excelerateperformance.com/return-policy

            Repair Work: We guarantee our workmanship for original equipment based repairs and service for 12 months or 12,000 miles, whichever comes first. Workmanship for performance based installations is guaranteed for 3 months or 3,000 miles, whichever comes first. The guarantee is valid ONLY if the vehicle is returned to our facility for repairs. The warranty/guarantee is void if there is any evidence of neglect, misuse, or abuse contributing to any failure. The parts warranty is based on and by the manufacturer.

            Certain products are not intended for highway  use and are sold for show, race, or off-road use only. Please check your local, state, and federal laws regarding use of these products as we are not responsible for their use or any damage they may cause to any part, vehicle, person, or other entity.
          Referral Assistance
          • Motor Vehicles, CT Department of (DMV)
            60 State St
            Hartford CT 06161
            Phone Number: (860) 263-5700
            http://www.ct.gov/dmv
            [email protected]
          Social Media

          Contact Information

          12 Sycamore Way

          Units 1 and 2

          Branford, CT 06405-6520

          Visit Website
          (203) 483-6100

          Business hours

          9:00 AM - 6:00 PM
          Business Hours
          9:00 AM - 6:00 PM
          9:00 AM - 6:00 PM
          9:00 AM - 6:00 PM
          9:00 AM - 6:00 PM
          9:00 AM - 6:00 PM
          Closed
          Closed

          Accreditation

          This business is not BBB Accredited

          Years in Business: 20

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

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