Business ProfileforPatron Saint Medals

I bought a cross necklace from this business and it wasn’t the right size. On Christmas Day, I contacted the support address about returning the item for a refund. I heard nothing for several days and finally I called and got a response that I could return from David. It took David about a week to get back with me on the PO and reference numbers to be included on the package. All of this was placed on and inside the package which David asked me to send to an upstate NY address. At the end of the first week in January, the vendor received the returned necklace. I gave David the package tracking number as requested. The following week I contacted David via email saying the package was received and asked about the refund. David said his vendor was a victim of a cyber attack and it would take time. A week later I followed up and asked and he said the vendor was down. I followed up again last week and he asked for tracking and said he would refund. Another week has gone by and I have heard nothing. I again followed up with him last night. It’s been over a month since I stated this and it’s ridiculous to not have received the refund.