Business ProfileforPR Builders, Inc.

My husband and I hired PR Builders to finish our basement. We received a quote for the project and paid this company a 30k deposit. The owner of PR builders is a General contractor and a licensed septic professional. As a General contractor and licensed septic professional the owner performed unpermitted work based on the plans to add two bedrooms and 2 bathrooms in the basement and failed to verify septic capacity therefore the county would not approve the permit and now we have a basement framed in for a project we are unable to finish. PR Builder's with his knowledge and experience as a GC and licensed septic professional never discussed concerns with septic capacity until he was unable to get the building permit in which at that time the entire basement was already framed in based on the plans his company did for us. I have tried to resolve this with PR builders but they fail to respond or return my phone calls. We have not received our deposit back. We have disputed invoices they sent us because the invoice for the work performed was double the amount we were quoted. I sent an email informing PR Builders the following concerns and at this point may have to proceed with an attorney to get our money back. PR Builder's has not accepted any responsibility for their mistakes and they are in direct violation of their own contract. • PR Builders performed unpermitted work which resulted in unfavorable scenarios to the client and a clear breach of contract. • As a result of unpermitted work, client is subject to increased permittng costs, risk that unpermitted work fails to pass local code inspection. Client is at risk of incurring additional expenses to tear out renovations completed and redo it to bring it up to code. • Scope of Work and estimated cost is inconsistent with actual cost for this project resulting in unfavorable circumstances to the client. • PR Builders continued to bill for services and rental equipment left on site even after client asked to have this removed and the project was on hold due to failure to get building permit. • PR Builders failed to provide a detailed invoice for services claimed to be complete. Client verbally requested a detailed explanation for all services on 5/18/2023 for past invoices to verify claimed work performed was complete. Client disputed Invoices remains unresolved. • As a licensed septic professional and general contractor, PR builders failed to verify septic capacity prior to approving unpermitted work which has resulted in unnecessary expenses to client. Attempts to contact PR builders to resolve this has been unsuccessful up to this point. We are requesting a full refund of the 30k deposit since the work his company performed was not permitted and we are unable to get a permit due to septic tank capacity will not support the plans. All the work in the basement performed by PR builders including building supplies will need to be removed or a 50k septic tank will need to be installed to get approved for a building permit. If PR Builder's obtained a building permit prior to starting this project, all of this could have been avoided.