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Business Profile

Chairs

Octane Seating, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Sam S

    Date: 08/25/2023

    If I could leave no stars, I would. Dont bother paying the upgrade for 100% Leather. Their ***** made chairs are made with cheap Bonded Leather, not pure leather (as we were sold). Once the finish starts to peal, they tell you that this is typical wear for real leather. They are just not being truthful. My chairs are going into the garbage because they are unsightly in my Great Room where I have real 100% leather sofas. I actually have recliners in other rooms that are 3 years older, made with real leather and vinyl match (back and sides), that still look new compared to the garbage sold by Octane Seating. When we initially emailed the company to complain to the manager that we bought the chairs from, we were told he passed away. That was truly sad to hear because he was a nice man. But buyers need to know what materials this company really uses to make their cheap theater chairs. If you see positive reviews, its only because their purchase was recent. The leather will start to breakdown when its too late to get any financial restitution, or help from the BBB.

    Octane Seating, LLC

    Date: 08/31/2023

    We import our leather from Northern ***** directly from an ******* tannery that ensures exceptional hides. Many factors can contribute to leather not wearing well such as sunlight, heat, moisture, humidity, oils and dirt. I did review your order and this was indeed made in full leather and is not bonded leather. Leather furniture wear is a normal natural process of change that leather undergoes as it interacts with its environment and as it's used over time. Leather is a durable and versatile material, but like any natural material, it's subject to wear and aging. We are sorry to hear that the leather on your seats is not aging well. 

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