Business ProfileforWorld Mystery Trips, LLC

I booked 2 separate trips with World Mystery Trips without having any experience with them. An acquaintance of mine told me about this company and had traveled with them before. Our first trip was to ****** and ***** from September 11, 2023 to September 21st, 2023. After arriving in ****** and being stuck outside of the airport for 2 hours waiting for our ride that was supposed to be there, my sister reached out to the company via the ******** message group they created for our trip. After an unpleasant encounter with the owner of World Mystery Trips, *****, and after realizing that our second trip would be the same format as the ***** trip, we decided that it would be unsafe to travel with World Mystery Trips to ***** and we requested a refund. ***** claimed that there would be no refunds and the trip was going to have a guide. We told her we would go if it we were not able to get a refund and if there was going to be a guide. I asked if she had ever been to ***** before, because they had never been to ***** where they planned our trip that I was currently on. She never responded to my question and blocked me out of the india message group which tells me she has no intention on taking us to *****, and she also has no intention on providing us with a refund. Air India offers full refunds for $250 and we offered to pay that and any other credit card feed she incurred. She also claims to have a sold out trip and a wait list so she would be able to fill our spots without any trouble. Instead she has stopped all communication. I believe I have been scammed out of $1350 that was my deposit I have paid so far to *****. I would like help with the resolution to get my deposit back. I was also on the ***** trip and had to cancel a couple of excursions that I was told in writing I would received a refund, that amount is $120.33. I have a lot of documents I can send, too many to upload.