Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Dentist

Broomfield Family Dentistry

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMegan H

    Date: 12/19/2024

    1 star
    Very frustrated with this clinic for billing discrepancies. They provided an estimate and I moved forward with the procedure that they told me my insurance covered partially, I found out the hard way that my insurance doesn't cover the procedure at all and I was left on the line for 67% more than what I had already paid, hundreds of dollars. They would not take responsibility for their mistake and instead told me I shouldn't have trusted their estimate and double-checked my coverage myself. I've seen several other reviews online now that are the exact same scenario I faced and it makes me wonder if they purposefully underquote procedures and tell patients something is covered that isn't. A very unethical practice if so.
  • Review fromStephanie B

    Date: 05/10/2024

    1 star
    ****************** is unethical. Pushes unnecessary treatments on patients. I went in for a routine cleaning. It was my first time to the clinic. After my cleaning, the hygienist said the doctor needs one more scan of my teeth. He scanned me for Invisalign without my knowledge, and then insisted that I needed them or horrible things were going to happen with the health of my teeth. When I said I couldnt afford them he roped me in to Cherry finances services. He charges me $135 for fees, which ****** later said was fraud; they dont charge dentists fees for use of their services and they refunded my $135. Then, ****************** wouldnt let me cancel my Invisalign treatment. Never retuned my calls. His secretary offered me $480 refund to pick up the trays and go to another dentist. What about the $2700 I supposedly owe? Does ****************** get paid for no service? Total scam artist.

    Broomfield Family Dentistry

    Date: 05/12/2024

    Please advise me how to dispute this false information and your HIPAA protocols. 

    Thank you!

    Dr Samuel J. Sweeny DMD, FAGD

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.