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          Hot Springs Inc has 1 locations, listed below.

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            Business ProfileHot Springs Inc

            Hotels

            Contact Information

            44200 County Road 36

            Steamboat Springs, CO 80487-9299

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            Email this Business
            (970) 879-0342

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A
            This business is not BBB Accredited
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            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            44200 County Road 36, Steamboat Springs, CO 80487-9299
            Email this Business
            BBB File Opened:
            10/23/2007
            Years in Business:
            43
            Business Started:
            5/1/1981
            Business Started Locally:
            5/1/1981
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Strawberry Park Hot Springs
            • The Hot Springs at Strawberry Park
            Business Management
            • Mr. Joseph Stepan, Manager
            • Mr. Donald Lee Johnson
            Contact Information

            Principal

            • Mr. Joseph Stepan, Manager
            • Mr. Donald Lee Johnson

            Customer Contact

            • Mr. Joseph Stepan, Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Traveling soon? Be careful when booking a hotel room

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/13/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Unresolved
            Took my girlfriend here as she had never been for a little getaway for us. We show up, the guy at the desk is rude off the bat, tells us we cant bring a water bottle in, accuses us that it is alcohol without smelling it or checking it at all. it was soda water and lime. We leave it up top and we walk down to the pools to see EVERYONE with water bottles, and even people with glass bottles. So my Girlfriend and I are like wow, that's a bunch of crap, so she goes and grabs it. The rude employee comes running up to us, in front of all of their customers, screaming, cussing at us, calling us names, we say look around, every single person has a water bottle, he continues berating us and yelling, so we leave, I ask for a refund, he continues yelling and calling us names. I email the address on their website, and receive threats from the owner and the owner telling me f*** you and f*** off.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Rissa Y

            04/15/2024

            This place has the worst staff ever!! **** the so called "manager" is extremely rude, racist & super unprofessional! He yelled at ******************** even got in my ********* was calling us names & was very demeaning to ******* 3 other girlfriends in front of other customers! The nerve of this guy. He was on a power trip & even looked like he was high on something. He kept telling us to leave & kept threatening to call the sheriff. **** is very disrespectful & needs to be fired! I have never in my life experienced such disrespect from a "manager." They do not care about their customers whatsoever. Where is the owner? He needs to get a handle on ************ staff ** they are going to lose a lot of business. I'm still shocked at how we were treated yesterday. Worst place ever! My *********** have videos to prove his behavior! Disgusting!!
            Read 1 More Customer Review

            Local BBB

            BBB serving Northern Colorado and Wyoming

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