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Find a Location

Insane Kreations, LLC has 1 locations, listed below.

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    Business ProfileforInsane Kreations, LLC

    Outdoor Kitchens
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 01/23/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.
    Alert:
    On January 23, 2024 this business's accreditation was revoked by the BBB's Board of Directors due to an unresolved complaint.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Insane Kreations specializes in outdoor living, including: Outdoor Kitchens, Pergolas, Hardscaping, Patios, Retaining Walls, Walkways & Pathways, Brick & Paver Structures, Concrete, Custom Furniture, and Fences.

    Business Details

    Location of This Business
    Severance, CO 80550-4869
    BBB File Opened:
    11/22/2021
    Years in Business:
    13
    Business Started:
    11/10/2010
    Business Incorporated:
    12/10/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Robert Stringer, Owner/Operator
    Contact Information

    Principal

    • Mr. Robert Stringer, Owner/Operator

    Customer Contact

    • Mr. Robert Stringer, Owner/Operator
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    As per the attached quote, I hired Insane Kreations to build a custom outdoor kitchen and it was originally promised to be complete in November of 2022. Most of the kitchen was installed by May of 2023 and I am very happy with the work that has been completed. The grill was installed prior to installation of the counter. The grill needed to be raised by 3 inches to accommodate for the raise in the counter. Insane Kreations owner, ******, was informed and agreed that the custom color in creating the poured concrete counter was not the right color. Raising the grill left a sizeable gap in the wall face and it was mutually agreed to fill the gap with a vent. There have been multiple promises of finishing the job to no avail. The gutter drains on the patio and is beginning to show mold, there is unsightly wood under the wall on the patio side, the sprinkler main line remains above ground (which was left uncomplete by a different company and agreed to be repaired), and the electrical wires remain unenclosed (which was also left uncompleted by a different company and agreed to be repaired).All fees have been paid in complete up to this point, so I am not asking for a refund. I just want the job finished.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

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