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Find a Location

Pro Masters Auto Hail Center LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pro Masters Auto Hail Center LLC

      21 Greenhorn Dr Pueblo, CO 81004-4089

      BBB Accredited Business
    • Pro Masters Auto Hail Center LLC

      7595 Shaffer Pkwy Unit A Littleton, CO 80127

    • Pro Masters Auto Hail Center LLC

      7300 Broadway Denver, CO 80221

    Business ProfileforPro Masters Auto Hail Center LLC

    Car Dent Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.85/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/16/2012

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Pro Masters Auto Hail Center LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pro Masters Auto Hail Center LLC

        21 Greenhorn Dr Pueblo, CO 81004-4089

        BBB Accredited Business
      • Pro Masters Auto Hail Center LLC

        7595 Shaffer Pkwy Unit A Littleton, CO 80127

      • Pro Masters Auto Hail Center LLC

        7300 Broadway Denver, CO 80221

      Location of This Business
      21 Greenhorn Dr, Pueblo, CO 81004-4089
      BBB File Opened:
      6/25/2012
      Years in Business:
      19
      Business Started:
      9/8/2004
      Business Started Locally:
      9/8/2004
      Business Incorporated:
      9/8/2004
      Accredited Since:
      7/16/2012
      Type of Entity:
      Corporation
      Business Management
      • Mr. Doug Nardini, Owner
      • Ms. Jenna Muller, CFO
      Contact Information

      Principal

      • Mr. Doug Nardini, Owner

      Customer Contact

      • Mr. Doug Nardini, Owner
      Additional Contact Information

      Fax Numbers

      • (303) 835-0728
        Other Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/16/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I took my 2017 Volkwagen Passat here for hail damage repair. I took the vehicle in with nothing wrong with the vehicle besides the hail damage. It is noted no other damage to the exterior or interior of the vehicle. When I picked the vehicle up I noticed a large deep scratch in the rear left bumper with white paint on it. However I did take the vehicle from the lot and drive less than 10 miles away and when I stopped to get gas noticed the damage. I immediately returned to the shop and tried to address the damage with them. I was told because I did not notice the damage before I left that I must have done it in the half hour that I was gone. I did not damage it. They said that they were not going to repair it. Upon further inspection of the vehicle I came across much more damage caused by them repairing the dents from the hail. They did not take out the headliner properly and fully to get to the dents in the roof and by doing so bent the headliner and damaged it so severely that it needs to be replaced. The handles on the front driver and passenger roof were not installed at all just pushed back into place and came out of the ceiling when pulled on. They also broke numerous clips on paneling throughout the vehicle. When I spoke to **** the *** about the damage he said yes ************** and that they would make it right. They then proceeded to try and file a supplement to the claim on my insurance to repair the damage they had caused by their shotty workmanship. Which the insurance company promptly denied. **** agreed to pay **************** for the headliner and has now recinded that and is not willing to repair the vehicle. He now wants to do it himself, why would I have the same company that damaged the vehicle try and repair it. I won't and neither would anybody else. They are also having their customers write 5 star reviews for them on as many platforms as possible in exchange for a reduced out of pocket cost to make the repairs. NOT OK
      Read More

      Customer Reviews

      13 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Josh S

      5 stars

      04/04/2024

      Pro Masters are the best! ****, *****, ****** and staff treated me like Gold!! They will go out of their way to make sure everything is done right!!! They can fix anything and everything. They guarantee their work and will repair anything you need, old or new. Most importantly, they will make sure your insurance pays you exactly what they owe you!!!!!Greatly appreciated, ************

      Local BBB

      BBB of Southern Colorado

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