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Business Profile

Security System Monitors

Frontline Protection LLC Auth. ADT Dealer

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security System Monitors.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJanice C

    Date: 10/10/2025

    1 star
    ADT SECURITY. When purchased i was not told about 6 yr limit. Not until I tried to cancel service. I was not given directions on changing batteries or Anything. While changing batteries the fire **** responded. Of course price raised more than I could afford. Cameras only worked when they wanted too. Not often. Sent tech, sales people that did not know what they were doing. I called to cancel after the 6 yr talked to ******, account mgmt she kept trying to save the account. That was n may, I'm not my 70s and got tired of talking with her and I must've agreed to what she was saying. Thought it was a done deal till it came out of my account again a few months later. August 8 called back, talked to ****, another account manager. Went through the same thing AGAIN. I repeated myself SO many times I want it canceled. Told her fine I would cancel at the bank. Hung up. Paid to have it stopped. Now they have sent bill because I stopped everything. I had assumed *** was a reputable company. Found out I was SO WRONG.

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