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Business ProfileforBerger Coins and Collectibles LLC
Current Alerts For This Business
Consumers primarily allege winning items sold by Berger Coins & Collectibles at auction, being charged for the merchandise, and then never receiving further communication regarding the orders or the purchased items.
BBB contacted the business by email and postal mail on December 19, 2023 and January 11, 2024 requesting a written response that outlines a plan to address the pattern of complaints.
The business did not respond to BBB’s requests.
BBB received multiple complaints against this business in a short timespan. This influx of complaints prompted an internal investigation of the business’s practices. Based on BBB’s review, it appears this business is a coin and collectibles buyer and seller. BBB sent correspondence to the business by email and postal mail on December 19, 2023 and January 11, 2024. Our letters requested the following:
- Names and contact information for the owners and officers of the business.
- Copies of company advertising, including marketing/promotional materials and/or solicitation pieces.
- Samples of customer contracts, agreements or documents requiring customer signatures.
- Fee schedules including how and when a customer is charged.
The business did not respond to BBB’s inquiry.
At-a-glance
Related Categories
Overview
Berger Coins & Collectibles specializes in the buying, selling, and dealing of: Collectibles; Coins; Jewelry; Bronze; Silver; Gold; Firearms. FFL Licensed.
Business Details
- Location of This Business
- 601 E Eisenhower Blvd, Loveland, CO 80537-3919
- BBB File Opened:
- 11/13/2017
- Years in Business:
- 7
- Business Started:
- 9/28/2016
- Business Incorporated:
- 9/28/2016
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Berger Coins & Collectibles, LLC
- Berger Coins and Collectibles
- Business Management
- Mr. Erik Matthews, Owner
- Contact Information
Principal
- Mr. Erik Matthews, Owner
Customer Contact
- Mr. Erik Matthews, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
14 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
03/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
4 Customer Reviews
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Most Recent Customer Review
Benjamin S
04/27/2024
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