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Find a Location

Gaiam, Inc. has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Gaiam, Inc.

      833 W South Boulder Rd Bldg C Louisville, CO 80027-2401

    • Gaiam, Inc.

      PO Box 3095 Boulder, CO 80307-3095

    • Gaiam, Inc.

      PO Box 876 Dover, DE 19903

    • Gaiam Inc

      PO Box 81827 Pittsburgh, PA 15217

    • Gaiam, Inc.

      PO Box 856 Dover, DE 19903

    Business ProfileforGaiam, Inc.

    Online Retailer
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Gaiam, Inc. has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Gaiam, Inc.

        833 W South Boulder Rd Bldg C Louisville, CO 80027-2401

      • Gaiam, Inc.

        PO Box 3095 Boulder, CO 80307-3095

      • Gaiam, Inc.

        PO Box 876 Dover, DE 19903

      • Gaiam Inc

        PO Box 81827 Pittsburgh, PA 15217

      • Gaiam, Inc.

        PO Box 856 Dover, DE 19903

      Headquarters
      833 W South Boulder Rd Bldg C, Louisville, CO 80027-2401
      BBB File Opened:
      10/27/1997
      Years in Business:
      35
      Business Started:
      7/7/1988
      Business Incorporated:
      7/7/1988
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Gaiam TV Fit & Yoga
      • Gaiam
      • Gaiam.com
      • GaiamPro
      Business Management
      • Ms. Lynn Powers, CEO
      • Mr. Francis Ashu, Manager of CR
      • Ms. Trinidad Botello, Customer Relations Special Services
      Contact Information

      Principal

      • Ms. Lynn Powers, CEO

      Customer Contact

      • Ms. Trinidad Botello, Customer Relations Special Services
      Additional Contact Information

      Fax Numbers

      • (303) 222-3750
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/04/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      i have been charged $108.24 to renew for a year but have been locked out of my account. there is no customer service to deal with this due to no phone service and the chat people give me the run around and when asked for proof i can not attach my document in the chat box. they have attempted to try to charge for over a month and it cleared this week. why would i not be either notified about this or the sensible thing to do would be to stop trying! when it cleared and i was charged i went to use my service and found out it was locked! They are a business promoting wellness and spiritual education but run it like all other businesses with no customer service and no apologies to the mistakes. I want a refund

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Catherine S

      1 star

      09/22/2021

      I purchased a ball chair that had multiple imperfections on the base. I asked the company to replace the damaged part, but they refused to help. This company does not stand behind their products.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

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