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Maliakai Architectural Design has 1 locations, listed below.

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    Business ProfileforMaliakai Architectural Design

    Architectural Designer

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Louisville, CO 80027-9563
    BBB File Opened:
    11/28/2023
    Years in Business:
    18
    Business Started:
    10/31/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Marc James Shen, Owner
    Contact Information

    Principal

    • Mr. Marc James Shen, Owner

    Customer Contact

    • Mr. Marc James Shen, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/28/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    On 2/28/2023 I contracted with **** to provide several services related to a renovation. At that time I also paid him $1500 as a retainer for him to produce the drawings. When he came over to my house, he spent all of 20 minutes with me. During the conversation I explained to him my original vision but told him I knew that wouldn't work as I had bids from GC's and I knew the cost. I told him what I had come up with as an alternative. When he presented the drawings to me he drafted a design that was exactly what I told him I would not be able to do. Right after he sent the drawings, he billed me for the balance of the proposal. He had already been paid for the drawings. Additional services included working with me, the client, to ensure the design was what I wanted, finalizing drawings, selecting and working with a structural engineer, Interview of Owner to develop a Programming Document, Investigate local zoning and building code constraints, Review Owner-supplied information (neighborhood covenants, agreements, etc.), Review feasibility with Owner prior to proceeding, Photograph, evaluate and document site as necessary. Commission geotechnical, topographic and boundary surveys as necessary, pulling any necessary permits and more. He did none of this.When I asked him why he was attempting to collect the balance he said the drawings cost $4500 and the retainer is just a retainer and I had to pay the balance of the contract ($6000 total). I pushed back and he immediately threatened to take action against me. In subsequent communications it was all about him justifying the services and costs and demanding payment.He has filed a mechanics lien to attempt to collect what he claims is the balance of due for the drawings. The amount is arbitrary and does not make sense based on all the other services he was to provide. I want the lien removed and my retainer of $1500 returned to me. He did not do his job, not even close. He needs to be investigated.
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