Reviews

Review Details

• Review fromleahnya g

  Date: 08/04/2025

  1 star
  A total scam!! This warranty company does not cover ANYTHING for the vehicles as is clearly stated in the policy that it would. You can't even file a claim until you have had the vehicle for at least 30 days, but you also can't cancel the policy past its first 30 days! They literally trap you! I am so disappointed in myself for falling for this scam! I will make sure EVERYONE i know doesn't get scammed by this company. I WANT MY MONEY BACK!!!
  

  Autodyne Corp.

  Date: 09/22/2025

  Were sorry to hear about your frustration and understand how disappointing this experience has been. However, we do want to clarify the details of your policy to avoid any misunderstanding.
  Your service contract includes a 30-day and 1,000-mile waiting period before coverage begins. Unfortunately, the initial issues with the water pump and timing cover gaskets were reported within this waiting period, which means they are considered pre-existing conditions and are not eligible for coverage under the terms of the agreement, until the repairs are made.

  
  Several months later, a claim was submitted for the *** cooler and timing cover. After review, it was determined that:

  The *** cooler is not a listed covered component in your policy.
  The timing cover gasket leak was confirmed to be the same pre-existing issue that had not yet been repaired, which is also excluded from coverage.

  
  Regarding cancellation, your contract states that cancellation by the customer is not permitted after the first 30 days, though your lienholder may cancel in the event of repossession or total loss. These terms were provided and agreed upon at the time of purchase.

  
  We truly regret that this outcome was not what you had hoped for. Our goal is always to be transparent about what is and is not covered, and we encourage all customers to review their policy carefully before purchase.

  
  Thank you for allowing us to clarify this matter.

• Review fromShane R

  Date: 02/20/2025

  1 star
  Absolutely horrible, total waste of money. Keep your $2000 for a one-year plan and put it in a savings account. If you need a repair, they more than likely won't cover things that are clearly covered in the agreement. These scummy scam artists should be shut down, I am working with local and state agencies to hopefully put these and other scamming companies like this out of business. They take your money and if things are not worded exactly right your claim will not be covered. The other reviews are definitely fake, this company is horrible.
  

  Autodyne Corp.

  Date: 04/03/2025

  Were sorry to hear that youre dissatisfied with your contract. It appears there may be some misunderstandings regarding your coverage, and despite multiple attempts by our claims adjusters to explain the details, communication has been challenging.

  
  To clarify, your contract does not include residential roadside assistance. It specifically provides emergency roadside assistance, which applies only when you are stranded away from home. Additionally, while it may seem like common knowledge, wiper blades are not listed for coverage. We denied these non-covered repairs but did approve and pay for the wheel bearing that failed, as it is a listed item under your contract.

  
  Regarding your primary concernthe fuse box, also known as the ************************ Module (****) in Dodge vehiclesthis component is not covered under your contract. Our records indicate that you have contacted us multiple times, insisting that the **** and the Engine Control Module (***) are the same part. However, they serve entirely different functions. The *** is a computer module that manages engine performance, sensor data, and timing optimization, whereas the **** is essentially a fuse box. These are distinct components with different part numbersone is clearly listed for coverage, while the other is not.

  
  We are not misinterpreting or twisting the terms of your contract. For example, water pumps are covered under your agreement. While *** refers to their water pump as a "coolant pump," we still approve the repair because it serves the same function. In contrast, your situation involves two separate parts with different purposes, not simply different names for the same component.

  
  Our goal is to ensure you fully understand your coverage, and we are always happy to assist. However, we want to emphasize that helping you becomes extremely difficult when our adjusters are met with yelling and cursing while simply administering the terms of your contract. We are here to help, and respectful communication will allow us to better assist you.

  
  

• Review fromSara J

  Date: 06/06/2024

  5 stars
  There are not many warranty companies that are so personable and care about your car getting fixed in in a timely and professional manner. They actually covered what I was told they would by the dealership highly recommended! Thank you Autodyne!

• Review fromMary J

  Date: 10/20/2023

  5 stars
  As a repair facility that works with extended warranties for our customers, I would like to give a shout out to Autodyne! We had a new customer that had purchased the extended warranty with their vehicle. The process from start to finish working on the claim was simple and fast! We were able to get approval, complete the repair, and get paid within a few hours time. This gave us a happy customer! Thank you, ********************!
  

  Autodyne Corp.

  Date: 10/23/2023

  Thank you for your Review Performance Auto!! We take great pride in making the Claim process as smooth and Seamless as possible, we know how important customer vehicles are to them and how difficult it is to be without. Credit should also be given to your shop for getting the vehicle Scheduled, diagnosed and repaired so quickly, you certainly made our job much easier. Thanks again.

• Review fromMike D

  Date: 05/26/2023

  5 stars
  Soooo glad I had this warranty...... I bought my first *** just 2 months ago and it started over heating, telling me to pull over and stop. Called Autodyne, they sent out a towtruck, got it to a shop close by. Needed a oil cooler? But they got it fixed in 2 days !!! everything is good, thanks again ***.
  

  Autodyne Corp.

  Date: 09/12/2023

  ****,

  Thank you for your 5 star review!!! It was a pleasure helping you get your vehicle off the side of the road safely and your M5 fixed quickly. Hope you're enjoying your new vehicle and *** says he hopes your new business venture is coming together as you hoped!