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Find a Location

Colorado Auto Gallery has 1 locations, listed below.

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    Business ProfileforColorado Auto Gallery

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8020 W Colfax Ave, Lakewood, CO 80214
    BBB File Opened:
    12/13/2019
    Years in Business:
    6
    Business Started:
    6/13/2017
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Rose LaVelle, Owner
    • Mr. Bob Bowen, Owner
    Contact Information

    Principal

    • Ms. Rose LaVelle, Owner

    Customer Contact

    • Ms. Rose LaVelle, Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On February 24th of year 2024, we bought a car from ***********************. While we were test driving it, it turned off on ** and we were told that it wasnt an issue because we were driving an automatic transmission so we proceeded on purchasing the vehicle. On our way home it was working well, later on that night the car started with problems again and it turned off again. We decided that we were going to park the car until we got a chance to speak to ****. On Monday, February 26 we called her to explain the issues going on. She told us that she had paid $850 for an inspection before selling the car to us, but at the end she agreed on us taking the car to her mechanic. Once we took the car to the shop that she had told us to, they called me saying that the only thing they had done was reset one of the sensors. I then asked if the car were to continue to do this what should I do. They told me to take is back so they could replace the sensor. The next day the car started with the same problem again. I called the mechanic shop again, they told me I could take it in again. Before taking it in I got an emissions test done, but it failed due to a sensor and a missing catalyst. I then called **** and she told me she was going to talk with the mechanic and return me the call, but I never received a call or message back. Ever sense she hasnt responded any of my texts or calls. Now I am stuck with $25,000 debt.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    BBB Great West + Pacific

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