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Find a Location

Prestige Imports, Inc. Porsche/Audi has 1 locations, listed below.

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    Business ProfileforPrestige Imports, Inc. Porsche/Audi

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.89/5stars

    Average of 76 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/13/2018

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Prestige Imports offers new & used car sales/service.

    Business Details

    Location of This Business
    9201 W Colfax Ave, Lakewood, CO 80215-3915
    BBB File Opened:
    7/1/1984
    Years in Business:
    28
    Business Started:
    11/9/1995
    Business Incorporated:
    11/9/1995
    Accredited Since:
    6/13/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Braman Colorado European Imports, Inc
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 7:00 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 7:00 PM
    F:
    8:00 AM - 7:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Scott West, General Manager
    • Mr. Jason Noffsinger, Director of Marketing & Communications
    • Norman Braman, Owner
    • Susan B Lustgarten, Owner
    Contact Information

    Principal

    • Mr. Scott West, General Manager

    Customer Contact

    • Mr. Scott West, General Manager
    Additional Contact Information

    Fax Numbers

    • (303) 854-2950
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a Cayenne from this dealership in September 2022 in addition to a maintenance plan which was $5,390. The finance mgr sold me this product. I called the same finance mgr in March 2023 and told him that we sold the Porsche and have not used the **** and would like to cancel it. He said it should NOT be a problem as we paid cash for it but didn't know the process so you had to talk to someone first. A few minutes later he called me back and said that he spoke to his director and he told him that the **** is NOT cancellable. he then sent me an email with an attachment which was the first time Ive seen, but most importantly he did NOT know on 3/6/2023 that the **** is NOT cancellable until he spoke to someone else therefore he couldnt have known back on 9/12/2022 this information (because he did not know that in March 2023) and he did NOT disclose to me back in September 2022 that it was NOT cancellable. Had he mentioned that the **** is NOT cancellable then I would have definitely not purchased it. Ive attached the only document that was provided back in September regarding **** and theres no where in there any mention of it NOT being cancellable. I have an email chain between me and them including the ** documenting all of this and admitting their mistake and yet not willing to do the right thing and correcting their mistake. Clearly unprofessional, lacks honesty and integrity. What a scam.
    Read More

    Customer Reviews

    76 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Trent W

    5 stars

    04/18/2024

    ******************* is the best! He's on top of everything ... we followed him from a previous dealership to this one simply because of him!!

    Prestige Imports, Inc. Porsche/Audi Response

    04/19/2024

    Thanks for the great feedback on **** and our ************************ We agree with you. **** is a wonderful part of our ************ team. Thank You for choosing Prestige for all your ************ needs.

    *******************

    General Manager

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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