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Find a Location

TruMoving has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • TruMoving

      8805 W 14th Ave Lakewood, CO 80215-4848

    Business ProfileforTruMoving

    Moving Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    8805 W 14th Ave, Lakewood, CO 80215-4848
    BBB File Opened:
    10/27/2016
    Years in Business:
    15
    Business Started:
    8/9/2008
    Business Started Locally:
    1/21/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Manuel Trujillo, President
    Contact Information

    Principal

    • Mr. Manuel Trujillo, President

    Customer Contact

    • Mr. Manuel Trujillo, President
    Additional Contact Information

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/11/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    TruMoving - a moving company located in ******** ** - did not deliver all of our possessions. A large screen tv was not delivered. We have documented in emails and texts with the owner, ***************************, that he is in possession of the tv. He has admitted that he had the tvand has had it for more than a week. We have stated several times that it needs to be delivered to our home and have provided deadlines. He has ignored the requests. This is theft of our personal property and we will be filing a police report if the BBB complaint does not encourage TruMoving to deliver our tv.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Heather L

    1 star

    04/17/2023

    I recently hired Tru Moving to move my stuff less than 6 blocks away. I figured Id be looking at $500 maybe $700 b/c I did have to reschedule initially. My jaw almost hit the ground when they charged me almost $1,600 plus a $160 non refundable deposit ($1,800 total) for my simple little move. This is ridiculous!!!!!The individual, *****, who owns this company likes to take advantage. He dragged my simple move out to a seven hour ordeal. First, he rescheduled and then was hours late on the next day. ***** found out that I had to go to work and after that, everything started moving in slo-mo. SLO-mo times $160/hour. For a one bedroom move literally around the corner! On top of all of this, the movers basically refused to take my pictures. I have a tiny car so this took me multiple trips on my first day off the following week. In the meantime, I am getting charged from my old building. Then, his movers scratched up my new door. I do acknowledge that ***** contacted me after he found out that numerous items had been left behind. Of course, I did not want his crew touching my things after all of that and what about the door? Who is going to pay for that? Also, on top of all of this, one of movers tried to hit on me. He was right up in my personal space and thats just very unprofessional. Im not surprised though.

    Local BBB

    BBB Great West + Pacific

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