Business ProfileforWarranty Solutions Management Corporation

On 12/26/23 I purchased a used '18 Escape from *************** and bought the 5 ************** 3yr/30K miles warranty from Warranty Solutions for $2495. On 1/7/24, my car began showing signs of distress while driving on freeway. I took next available exit and immediately pulled off, shut off car, tried once; there was a clicking sound (no crank) and called for a tow to the dealership. 4-mos later, after approving the timing belt repair, the car still wasn't operable & upon further diagnostics, the repair now consists of replacing the intake manifold, cylinder head with valves, halfshaft, ring nuts, o-rings, bolts, tubes, valve cover gasket etc. and Warranty Solutions denied the entire claim. I called on 4/5/24 and they said it was denied due to clause #2. I asked ******* if they expected me to pull off to the side of freeway with 70/80mph cars going by or was I allowed to protect my safety and get off the next exit? He said of course we care about your safety but their tech inspected my car and it hydrolocked due to continued operation, implying that I drove it for miles and miles. I drove it for <1 mile and they can check the tow records to verify I was parked off of a freeway exit. I asked if they had proof of the mileage driven once the issue started and he said the 3rd party tech who examined by car made an assumption. I then asked for a write-up of their findings/decision/reason and he acted as if I was the only person in the history of Warranty Solutions who ever asked for such a request and kept telling me to get the write-up from the dealership. I told him that I have the dealership's write-up, but they aren't the one denying my claim--Warranty Solutions is. So now I owe $2375.59 for a timing belt and CV joint repair that was approved and then denied and I still don't have a working vehicle!! I spent $15K on the vehicle, $2495 on the warranty and still owe $2375.59 to the dealership to get a vehicle back that is inoperable and they have zero proof!!