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          Trails R.V. and Storage, Inc. has 1 locations, listed below.

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            Business ProfileTrails R.V. and Storage, Inc.

            RV Dealers

            Contact Information

            1800 S 120th St

            Lafayette, CO 80026-9512

            (303) 661-9242

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            1800 S 120th St, Lafayette, CO 80026-9512
            BBB File Opened:
            9/16/2022
            Years in Business:
            24
            Business Started:
            3/29/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Dennis Criss, Owner
            Contact Information

            Principal

            • Mr. Dennis Criss, Owner

            Customer Contact

            • Mr. Dennis Criss, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            09/23/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Trails RV and Storage (******** ID ************ is owned by *********************** (who also owns ***** ****** LLC which has ******** ID ***********). In the year 2020 I interviewed ****** about storing my trailer at Trails RV. ****** told me that, in over 20 years in business, Trails RV had never had a single robbery, and that 3 separate video cameras monitored the gate to the business 24/7. ****** reiterated that not a single problem in 20 years, which I agreed was excellent, because I live 8 months of every year in ****** and therefore can not check on my trailer. But then on May 31, 2022 the ****, ******** ***************** (Incident 22-1199) phoned me when I was in ****************, and broke to me the news that my trailer had been stolen and left at another property more than one mile away, the trailer's locked doors busted open and ransacked. When the **** ***************** learned the trailer had been stolen from ******************* they transferred the case to the ******************* ***************** (Incident *********). On May 31, 2022 I immediately phoned *********************** to say I was in ****************, did he know anything about a break-in at his storage yard. ****** said "no" and that nothing was amiss. ****** a couple of days later changed the story to say the main gate lock had been broken, but he said this was strange... because (now) in 22 years the Trails RV had never had a single break-in. ****** then told me the security cameras on the main gate were all phonies, that they never did work, ever, since I began storing my trailer there. ****** insisted I get my trailer returned to his storage yard so that he could continue collecting my monthly rent. But the towing facility wouldn't release the trailer to anyone but me... and I was in **************** for another 6 weeks. I did a *************************** search for reported robberies at Trails RV and they reported to me there were three (3) robberies at Trails RV in the month of May, 2022 alone
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            Customer Reviews

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            BBB Great West + Pacific

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