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Marketing Software

Brighter Vision

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 5 Customer Reviews

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Review Details

  • Carole K

    Date: 04/22/2024

    TERRIBLE customer service. This company continues to charge me for a social media service that I cancelled as it was not effective. I tried to call them and they recommended that I use their email as obviously there is not a human working the phones. They promise one thing and do not deliver-- they tweaked my website which I had designed and now said that they own the website and if I cancel web hosting with them, I cannot use my own material.They are only after your money and good luck with cancelling or altering your subscription,

  • Michael M

    Date: 01/24/2024

    I cannot more strongly recommend staying away from this horrible company. I hired them to build a website for our company and was referring them to a few associated practices. They promised to build a website within 7 days, however, they delayed that by nearly a month. Then when I cancelled the contract because of their failure to provide services on time, they tried to say that since they had already started they were keeping the money. The last email I got from there was an attack and frankly very rude. Do not do business with these people. Something else to keep in mind. You do not have access to your own site. They do not provide you full access. You pay them and they still don't give you access. They are wanting to stay in control over your business and use this as a means to control you.

  • Eric R

    Date: 10/31/2023

    I have sent multiple requests to have an issue fixed. Sent a video of the issue. This company charges me every month. Though I have not been able to utilize the full service for months. Will not respond appropriately. Promised an issues is escalated when it is not. Follow and get general responses. No manager has ever tried to step in and assist.

  • Janis R

    Date: 09/16/2023

    this service was recommended to me, but what a huge mistake. They are non-responsive and the copy is bad AI. They do not integrate feedback and have yet to offer real time feedback sessions even though I have asked repeatedly. And what they write about the services is like it taken from a high school class on mental health. It does not resemble in any way what my practice is, but how would they know that because they take my feedback on colors, but not content. i have asked one more time for a real session with them, but I am not hopeful. What I am hoping for is a full refund because i paid for nothing.

  • juli s

    Date: 01/28/2023

    Brighter Vision is not worth the investment. As a therapist you will be better off fining a host and website builder having control over your site. They hold your site hostage and do not offer any way to help with monetization or client growth. They present being a specific service to therapists but that is all they do. There is no back up and help when needed. The course they offer is basic and can be found on the internet for free. Run away as fast as you can if you are thinking about engaging in business with them. There are so many other options. Just think of yourself as a business owner vs a special business and you will find much better options.

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