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Business Profile

Information Technology Services

Prairie IT LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 7 Customer Reviews

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Review Details

  • Duane D

    Date: 10/31/2025

    I was charged for some kind of wallet that I did not order. I could not find a way to get this straightened out. I am afraid this sight is a scam and I have lost my $85.

    Prairie IT LLC

    Date: 11/03/2025

    Dear BBB.I am sorry to hear that the customer received a Wallet Defender that he said he did not order. We will review the order that we received and resolve this issue as quickly as possible. We offer online Chat with a "live" agent and also email customer support. Our customer support information is listed on the product card that came with the items the customer received. We are a small, family owned company. We are reputable and well respected. We strive to assist each and every one of our valued customers in a timely manner. We do not list nor do we offer telephone support. With Best regards,*****ThePhotoStick *****************************************************The Simple 30 Day Return Policy is accessible on the ordering websites at the bottom of the home page. The website address is listed on all product cards that are in the package with the product. The customer support information is also listed in the order and shipping confirmation emails that were sent to the email address that you entered on your order. We also have a Chat option, and our email address is listed on the website. These options allow our customers to visit with our agents and ask questions about the return policy,shipping, ********* address ********************************** *******************************************; About | Contact Us | Terms of Service | Privacy Policy | Return Policy | Shipping Policy

  • Belinda R

    Date: 12/18/2023

    The worst costumer service cant get ahold of them by phone emails take forever the return starts when they delievered not when you recieve and when you have hard time contacting them for refund they dont let you sen back for free why should I pay for something that did not work and pay again to return to get my money back will never buy from them again I want my money back still How can I get my money back ?

  • Nick T

    Date: 12/13/2023

    Company sent me their Omega Wi-fi product and it did not work. I returned it. They refused to refund my money. Save your money and buy from a more reputable company. This company is a scam.

  • Cynthia J

    Date: 09/23/2023

    Stay away!!I ordered the Omni PhotoStick and they said it was delivered. I never received it. I emailed several times to no avail. PayPal no help as they said it was marked delivered. I have now reached out to my State ************************

  • Christy J

    Date: 01/13/2023

    I ordered the WIFI Repeater. and it will not connect to my router. I have corresponded with support and they can't resolve the issue either. This product does not work. I will have to also pay for the shipping fee to return the defective item. That is not good Customer Service. This company needs to be shut down

  • Viola H

    Date: 01/05/2023

    I have tried to contact them regarding item they selling on ******** Item not working as they say it does they will not respond to my emails no phone number found to call them

  • Tim C

    Date: 12/30/2022

    Garbage. Bought extender. Doesn't do anything. Troubleshoot didn't help. Have to pay for return.. Utter garbage

Prairie IT LLC is NOT a BBB Accredited Business.

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