Business ProfileforCircle K Rocky Mountains Division

Circle K has a program that offers a free drink after 5 drink purchases. This is false advertising. The computer always says I have a free drink coming on the screen, BUT it will not offer a free drink unless I submit my card with PIN. And then, 9 out of ***************************************************** the app but I still get a debit charge. This is false advertising. Not only am I not getting that 6th drink for free, but I don't even get that drink purchase counted towards my next 5 purchases. It just screws me! So I emailed customer service, and the response was that some other program is ending. LOL apparently they are so untrained that they are worthless. So I submitted a request on the website again today. this time, so local idiot tried to get me to talk to him on the phone!!! Are they serious? This is 2024. Not 1994. They have a website and an app. I asked them to audit the account and put all the free drinks onto my account. But no, instead, I get a **** phone call. And of course, the caller was a boomer because they actually left a voicemail as if that is acceptable. Am I supposed to take more of my time to repeat myself? No. Unacceptable. I want them to end all of their programs because they are not honoring their advertisements. I intend to escaped this to the state ombudsman because bait and switch advertising is absolutely unacceptable. This company should be shamed publicly by the media. A federal class action needs to be filed to get restitution to all the customers they are robbing.