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Business Profile

Jewelry Stores

Shane Co.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Jewelry Stores.

Reviews

This profile includes reviews for Shane Co.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Shane Co. has 26 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Shane Co.

      8400 East Prentice Ave Ste 1500 Greenwood Village, CO 80111-2927

    • Shane Co.

      3006 Mallory Ln Franklin, TN 37067-8249

    • The Shane Co.

      7300 W 135th St Overland Park, KS 66223-1205

    • Shane Co.

      7182 S State St Midvale, UT 84047-1573

      BBB accredited business seal

    • Shane Co.

      2515 Hurstbourne Gem Ln Louisville, KY 40220-4075

    Customer Review Ratings

    1.5

    Average of 2 Customer Reviews

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    Review Details

    • Julie G

      Date: 04/19/2025

      The lifetime guarantee is a joke. You must bring the piece in every 6 months to keep it under warranty. If you miss that, they charge you for repairs. My ring is 4 years old. I've carefully cleaned it at home. The stone fell out and they charged me to fix it. By contrast my wedding ring 30+ years old and never has the stone become even loose. The quality of the rings at Shane is highly suspect if they have to inspected every 6 months and stones can just fall out in few years of ownership.

    • Regina C

      Date: 01/28/2023

      My engagement ring broke after 36 years and we brought it to the Shane Co. to get fixed. First, while they were inspecting my ring, we were encouraged to browse the store. That should have been my first clue. The sales person came out and proceeds to tell me that my ring cannot be fixed. I was heartbroken. Of course, they recommended we look at other settings. We ended up leaving the Shane company and I cried all the way home. Got a referral from a friend for a jeweler nearby and brought it to them. My ring was fixed and looks as good as the day it was given to me. I do not trust Shane Company and will never return as a customer. I had them tip my prongs on my ring back in 2014 or so I thought. The jeweler that fixed my ring said that the prongs were never tipped. Another strike. I'm done with the scammer. Be aware consumers.

    Shane Co. is NOT a BBB Accredited Business.

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