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Business Profile

Collections Agencies

Professional Finance Company (PFC USA)

About

About This Business

PFC USA provides accounts receivable management solutions, including self-pay early out services, debt collection, and debt purchasing. PFC assists organizations in managing overdue accounts and facilitating debt recovery across a variety of industries, including healthcare, municipal services, retail, education, and other credit-granting sectors nationwide. Our approach emphasizes compassionate, compliant, and convenient interactions that help consumers understand and resolve their financial obligations while supporting our clients' revenue cycle goals. Consumers with an active account may visit www.paypfc.com to access their account, manage their balance, make payments, and access financial literacy resources.

BBB Accredited Since: 2/1/1984

Years in Business: 74

Products and Services

PFC USA provides the following products and services:
Self-Pay Early Out Services (PFC First): Extended business office solutions that assist healthcare providers with managing patient balances prior to traditional collections, helping improve the patient financial experience and preserve provider-patient relationships.
Debt Collection Services (PFC Rev): Third-party collection services for healthcare organizations, municipalities, retailers, educational institutions, and other credit grantors. PFC works with consumers to resolve outstanding obligations through professional, compliant, and consumer-friendly engagement strategies.
Debt Purchasing (PFC Infuse): PFC Infuse acquires distressed receivables from healthcare providers and other organizations, offering an alternative strategy for managing older accounts. All acquired accounts are serviced internally by PFC USA, and our no-resell approach promotes consistency, transparency, and professional account resolution.

 

Business Details

BBB File Opened:
2/1/1984
Business Started:
1/1/1952
Business Incorporated:
10/30/1985
Type of Entity:
Corporation
Alternate Names:
PFC USA
PFC Rev
PFC First
PFC Infuse
Professional Finance Company, Inc.
Business Management:
Mr. Nick Prola, Director of Compliance
Charles Shoop, President

Additional Contact Information

Principal Contacts
Charles Shoop, President
Customer Contacts
Scott Raberge, Senior Vice President of Marketing and Sales
Mr. Nick Prola, Director of Compliance
Kris Tann, Director of Client Success
Bill Blevins, Vice President of Client Success
Additional Phone Numbers
Other Phone: (970) 352-5000
Other Phone: (800) 864-4391
Other Phone: (855) 267-7451
Additional Email Addresses
Sales: Email this Business
Customer Service: Email this Business

Additional Information

Other Resources
Colorado Collection Agency Regulation - Consumer Protection Section
1300 Broadway, 6th Floor
Denver CO 80203
Phone Number: (720) 508-6022
Fax Number: (720) 508-6033
http://www.coloradoattorneygeneral.gov/ca
[email protected]
Division of Banking- Wyoming
Herschler Bldg. 3rd Fl. E
Cheyenne WY 82002
Phone Number: (307) 777-7797
http://audit.state.wy.us/banking/default.htm
Business Categories
Collections Agencies

Latest Reviews

  • Alexandra C

    "I keep getting notifications from this company that I have a debt with them that should never have been referred to them. I have a lawyer what worked to pay all of my medical bills after an accident." ... Read full review

  • Meg J

    "Their customer support is REMOVED. I talked on the phone with representatives multiple times and every single time I was helped by the MOST KIND and patient people ever." ... Read full review

  • Bradley B

    "Lying over a debt thats currently on a payment plan and was granted financial assistance with the hospital and claiming i need to pay them 150 bucks but after calling the hospital they show me as PAID IN FULL, also the Professional finance company refused to prove or provide a copy of the debt and proof of the debt and hung up on me"

View all Reviews

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