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Twizted Route LLC has 1 locations, listed below.

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    Business ProfileforTwizted Route LLC

    Home Improvement

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2940 N 12th St, Grand Junction, CO 81506-2812
    BBB File Opened:
    11/22/2022
    Business Management
    • Mr. Victor Pitts, Owner
    Contact Information

    Customer Contact

    • Mr. Victor Pitts, Owner

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/22/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    UNFINISHED WORK, THEFT OF PAYMENT FOR MATERIALS + BREACH OF CONTRACT On July 19, 2022, we entered into a contract with Twizted Route LLC and owner Victor P**** to complete a residential structural remodeling in conjunction with installation of a metal roof on our primary residence within a 5-week period. The work was left unfinished by him, with the metal material not ordered or installed and wood siding not ordered or installed and facia/soffit incomplete. We were forced to hire outside labor as of Oct 30, 2022 to complete sheeting, framing, drying in to avoid further water damage to the home, and in progress now, the metal installation. On Oct. 22 water damage occurred inside our home due to the business owner leaving our roof edges exposed to severe rain and snow - almost every wall inside our house leaked. His liability insurance has denied our claim. We paid in full for materials (including metal & siding) on July 20, 2022. On Nov 04, 2022 Victor informed us that funds we paid him in the initial down payment (totaling $11,560.00 for metal) had been used for other projects by another member of his family who had access to his bank account where our funds were being stored. Part of $9,000 we paid for wall sheeting / wood siding is also unaccounted for because we have not received the wood siding or any record of it being ordered. We have been forced move forward with paying for materials + labor out of our own pocket + using another company to complete the roof. He also rented a piece of machinery that we have since returned but had $4k unpaid on it & the company is threatening to put a lien on our property unless he pays it. We paid $10k upfront for machinery rental so he should have had enough to cover the total cost. All we want is for him to pay the equipment off and return our missing funds for the materials never delivered.

    Customer Reviews

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