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Business Profile

Cell Phone Supplies

Viaero Wireless

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Viaero Wireless's headquarters and its corporate-owned locations. To view all corporate locations, see

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Viaero Wireless has 23 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 4 Customer Reviews

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    Review Details

    • Review fromBrandi S

      Date: 06/09/2025

      1 star
      I hate this company, they are snotty rude and extremely unhelpful!!!! As soon as I possibly can I'm switching providers !!!!! This company needs to be shut down as it's run by a bunch if money hungry inconsiderate idiots!!!

      Viaero Wireless

      Date: 06/10/2025

      We apologize your account was suspended for being past due. You spoke to multiple agents and a payment arrangement was set up to assist you with restoring services and paying later in the week. Payments can be made online at ****************************** or by calling ************.
    • Review fromWesley C

      Date: 06/28/2024

      1 star
      If I could give 0 stars I would. They lie about the entry deals so the steal phones, the steal elderly info so they can rip them off if they think they can get away with charging extra in bills the elderly can't understand. They will not allow other adults on the account EVEN WITH ALL DOCUMENTS because they are afraid they will have someone else take control of that account who knows better EVEN IF THAT PERSON PRESENTS THE NURSES ID AND SHOULD GET A DISCOUNT. They don't have a working website, nor app. The ppl in the stores are idiots. Guess what? You CANT FIND MOST OF THE STORE LOCATIONS TO REPORT THEM!!! OR GIVE A ****** REVIEW!!! OR YELP!!! I have SOOO many screenshots proving the lack of service within miles of a tower. Can I post it anywhere? No. Errors. F U. Viaero ! ! !
    • Review fromJacob K

      Date: 03/22/2023

      1 star
      Go get an iPhone SE from ******* for about $150, buy a $45 ******** **** unlimited card, and be done with it. OR you can pay these people $200 a month to have worse coverage, bad service, and you get to have a Viaero representative reach out to try and intimidate you whenever you leave a bad review on ******. Also, the IPhone 12 Pro max I have is hardly worth the jump from the SE, and I’m still paying off the 12 pro after about 2 years, so there’s also that. A few things I’ve learned.
    • Review fromJared R

      Date: 09/09/2022

      1 star
      The technicians that come out seem to be the only one that knows anything. Customer service people are ignorant and know nothing about their products.

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