Business ProfileforQuality Inn & Suites I-25 North

In 25 years of hotel stays, this is the WORST I've ever seen! It's filthy, unsafe, and completely falsely advertised....in conjunction with unethical business practices! (and charged $138.21...confirmation number 885421159) When I arrived (8/19/23) for my "stay," the room I was assigned looked NOTHING like the pictures portrayed on the website. Appears to be in a longterm living with homeless and criminals (passed man with a knife in the parking lot, and there were plenty of people without teeth wandering around). There is NO SECURITY to the building (as the door where you are supposed to insert your hotel card is disarmed and ANYONE FROM THE STREET can come and go). The carpet in the hallways appeared not to have been vacuumed for months (if ever). There was crushed orange cereal-looking food crunched into the carpet. A HORRIBLE odor permeated the halls (of body odor, microwave meals, and mold). When I finally got to my room, it looked NOTHING like the rooms advertised in the picutures. There was NO CARPET, the room was lined with unplugged lamps and mismatched/beat up furniture that looked like it had been picked up by the side of the road at a "FREE" pile which had sat in the rain for a few days. Furniture had scuffs and marks all over tables, stains on fabric, and was dingy and old. In addition, there was a layer of sticky grime on everything. I inspected the bed/mattress and found BROWN crusted material on mattress (appearing like boogers or bed bugs or both!!!!! yuck yuck yuck). The fire alarm and ceiling had orange spackles all over them (grime or fly dustings?) There was liquid on linolium (urine?). Dust and hair everywhere. Sliding glass door did not look secure. This was the filthiest, most unclean, unsafe, UNACCEPTABLE thing I'd ever seen. I went back to the front desk (20 minutes after checking in) to ask for a refund. I was then given the run-around about how it had to be "approved by corporate"...who still hasn't resolved this 6 days later!)