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Business Profile

Cell Phone Equipment

Otter Products

Headquarters

BBB Accredited BusinessA+Rated by BBB
Visit Website(855) 688-7269Write a Review

About

Overview

Headquarters

Otter Products

209 S Meldrum St

Fort Collins, CO 80521-2603

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Find a Location

Otter Products has 4 locations, listed below.

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    • Headquarters Location

      Otter Products

      209 S Meldrum St Fort Collins, CO 80521-2603

      BBB accredited business seal

    • LifeProof

      15110 Avenue of Science San Diego, CA 92128

      BBB accredited business seal

    • Otter Shop

      151 W Mountain Ave Fort Collins, CO 80524-2822

      BBB accredited business seal

    • Lifeproof Cases

      650 Missouri Avenue Jeffesonville, IN 47130

    BBB Accreditation & Rating

    Otter Products is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    More InformationHow are BBB ratings calculated?

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    Become BBB Accredited

    About This Business

    Otter Products provides protective cases and accessories for mobile devices, including smartphones, tablets, and other electronics. The company offers products designed to safeguard devices from damage due to drops, impacts, and environmental factors. Otter Products assists clients with device protection through their various product lines.

    BBB Accredited Since: 2/1/2005

    Years in Business: 28

    Products and Services

    AirTags, Apple Watch Bands, Apple Watch Cases, Cactus Leather, Camera Lens Protector, Car Chargers, Car Mounts, Commuter Series, Coolers, Defender Series, Drinkware, Figura Series, Fre¯ Series, Lightning Cables, Lumen Series, Mobile Charging Kits, Phone Cases, Phone Holders, Phone Straps, PopSockets, Power Banks, Screen Protectors, Statement Series, Symmetry Series, USB-C Cables, Wall Chargers, Wireless Chargers, Wireless Earbuds

    Business Details

    Local BBB:
    BBB serving Northern Colorado and Wyoming
    BBB File Opened:
    4/11/2002
    Business Started:
    1/1/1998
    Business Incorporated:
    1/1/1998
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Names:
    TreeFrog Developments Inc
    Life Proof
    Otter Shop
    Otter Products LLC
    LifeProof
    OtterBox
    Business Management:
    Ms. Laura McFarland
    Mr. Steve Nisbet, President
    Trey Northrup, CEO
    Kara Nelsen, Customer Service Manager
    Number of Employees:
    1000

    Additional Contact Information

    Principal Contacts
    Mr. Steve Nisbet, President
    Trey Northrup, CEO
    Additional Phone Numbers
    Other Phone: (888) 533-0735
    Other Phone: (970) 825-5650
    Social Media

    Additional Information

    Business Categories
    Cell Phone Equipment, Cell Phone Supplies, Wholesale Electronic Supplies, Cell Phone Accessories

    Latest Reviews

    • DAVID L

      "So- unique situation here- but the customer service REMOVEDmade me feel like a criminal. I had a defender case for the s26+ that must've been a defect because the rubber part was never good." ... Read full review

    • Arjun L

      "I ordered an otterbox defender pro for my iPhone 13, paying in excess of 80$ after tax and shipping. Otterbox "claimed" they're lifetime guarantee and they're "indestructible" and less than a year later, its cracked and chipped simply due to time and age." ... Read full review

    • Prabhdeep B

      "Lifetime warranty is a REMOVEDextremely disappointed with OtterBox customer service. What should have been a straightforward warranty claim turned into months of contradictory emails, template responses, and constant delays." ... Read full review

    View all Reviews

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