Business ProfileforBaker Design and Construction

Hired Isaac to finish our basement, have had many issues. We wanted fixtures to match what we had through the house, his plumber installed a different brand valve because he didn't like the brand I had. They didn't ask me if that would work for me. They installed proprietary hardware and forced the change. We had an island installed that was supposed to mirror the island in the kitchen, he built it 6" longer and 3" narrower, so cabinets weren't sized correctly, and countertops cost more due to additional sqft. biggest issue has been flooring. Isaac was aware that the concrete in the basement was wavy and not level and he would need to level it. He had to lay the floor 3 different times because he kept trying to level it in patches. It's done so badly that we're hiring someone to come in to see what can be done to salvage it. It buckles and pops, in sections you can see the floor moving under you. Did not wire the thermostats correctly, and then had to cut into completed drywall to fix it, resulting in very visible patching. Found out recently that he wasn't supposed to do any of the wiring, and our electrical contractor pulled his name from our permit because of it, so we can't get inspections. Project was supposed to be completed in March, didn't finish until the first week of May, and we're just now finding other items that are incorrect or poorly done. We have doors are not closing correctly, we have at least one that is actively rubbing LVP. During project, Isaac is often completely absent from the jobsite. Early in the project the guys broke one of our windows and they ended up replacing it 4 months later with a completely different window, that does not fill the space correctly, and latches completely different. He told me he couldn't find one that was identical, after he installed it. This is a new build and I could have just asked our builder, but like everything else, he makes the call, doesn't speak to anyone about it, and you just need to live with it.