Business ProfileforPremier Auto and RV, Inc.

Business grossly price-gouged. Charged $1,124.49 for a Cummins 5.9L fuel tranfer pump, pump costs less than $100. new. Charged outrageous labor of $1254. to install said pump. Charged outrageous $501.27 for a Cummins 5.9L alternator, widely available for $200. or less, and charged a further shameful $1254. (not a duplicate of the amount above, not an error, an additional $1254., above the other $1254.), which is horrendous price gouging, on top of the already horribly inflated parts prices. ******** brought this all to the attention of the owner/manager, who brought out a red labor book, and said that his mechanic could charge "book rates" based on 6 hours of labor to install the alternator, and another 6 hours to install the fuel transfer pump - I checked on that mechanic, myself, and I know for a fact that he spent less than 3 hours total on the entire job. He (the owner) refused any price correction.Furthermore, when I stayed at the business property, while the vehicle was being serviced, the owner knowingly let at least one other vehicle in (behind a locked business gate that only he could give access to) whose occupants conducted illegal electronic surveillance, violating my expectation of privacy, and subjecting me to harm and ridicule. I think other people should know that in addition to ripping customers off, the owner is a spy and a peeping ***. I'd like the prices adjusted to reasonable amounts, a refund of the difference, and an apology. I don't ever want him to spy on customers again, he has every right to have business and property cameras for security, but that's not what I'm referring to or complaining about here, and he **** well knows it. I think this owner has the greed and ******** to steal the brass ***** off a brass monkey.