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Business Profile

Hotels

Murphy's River Lodge

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotels.

About

About This Business

This lodge provides cable TV, fireplaces, indoor heated pool, jacuzzi. The entire lodge and all units were newly remodeled in 2011, charcoal grills and gas grill available, 2 blocks to downtown, 20 of 37 are riverfront rooms.

Products and Services

We offer complimentary continental breakfast each day, complimentary wireless internet access, new Sealy Pillow Top Plush mattresses, as well as refrigerators, microwaves, flat screen TV's and DVD players in every room.

Years in Business: 15

Business Details

BBB File Opened:
8/30/2011
Business Started:
7/20/2010
Business Started Locally:
7/20/2010
Type of Entity:
Sole Proprietorship
Alternate Names:
Murphy's Resort @ Estes Park
Business Management:
Mr. Patrick Murphy, Owner
Mr. Pat Murphy, Owner

Additional Contact Information

Principal Contacts
Mr. Patrick Murphy, Owner
Mr. Pat Murphy, Owner
Customer Contacts
Mr. Patrick Murphy, Owner
Fax numbers
Other Fax: (303) 464-8469
Other Fax: (970) 480-5083
Additional Phone Numbers
Other Phone: (970) 480-2955
Additional Email Addresses
Primary: Email this Business
Additional Websites
murphysresort.com
Social Media
Twitter
Facebook

Additional Information

Payment methods
We accept Cash, Visa, MasterCard, American Express and Discover. No personal checks will be accepted.
Refund and Exchange Policy
Murphy's River Lodge Policies:Cancellation Policy: If you cancel 7 or more days prior to your arrival, there is a $20.00 cancellation fee-PER ROOM- If you cancel less than 7 days prior to your arrival, you forfeit your deposit.Deposit Policy: We require a deposit of the first night's room charges. This amount will be charged on your credit card at the time of reservation. The balance of your reservation total will be due in full upon arrival.We accept Cash, Visa and MasterCard ONLY. No personal checks will be accepted.Room keys will be issued at time of check-in. Your credit card will be charged $25.00 for each key not returned upon checkout.No Show Policy: Guest is responsible for all day(s) reserved and the credit card used for the deposit will be charged accordingly.NO REFUNDS on early departures.Minimum night stays may be required at some times, please call for details.Check In time is 4:00 p.m.Check Out time is by 11:00 a.m. Guests checking out after 11:00 a.m. without management approval will be charged another full days room rate plus tax.Check in time is from 4:00 to 8:00 p.m. If you will be arriving later than 8:00 p.m. please call our office for late arrival instructions!We have 8 Pet Friendly units. They are available only upon request. Guest must make request for a Pet Friendly unit at time of booking. Pet friendly rooms available for additional fee per pet. ALL pets required to be in a crate when left unattended.NO PETS will be allowed in non-pet friendly units. Guest's credit card will be charged a $250.00 cleaning fee if they have a pet in a non-pet friendly unit. NO SMOKING of any substance "including medical marijuana" is permitted inside any unit or other building on our property. Guest's credit card will be charged a $250.00 cleaning/sanitizing fee if their unit has been smoked in.Units with a fireplace are only allowed to burn Dura-flame logs. Logs are available for purchase in the office for $5.00 each. If natural wood is burned in any fireplace, fees may be charged upon check out.Gift Certificates, Vouchers or Discount Coupons must be presented at time of check in.Daily housekeeping must be requested by hanging the "Maid Service Please" card on the outside door knob. If card is not placed by 12:00 p.m., you will not receive housekeeping service. If you do not want daily housekeeping, please hang the "Do Not Disturb" card on the outside door knob.Revisions Policy: A $20 processing fee will apply to any date and/or room changes made after a reservation has been confirmed with a deposit.All our rooms have a capacity limit. Fee will apply after reaching capacity for that room type. Children under 12 are free (up to 2- children per reservation/room type) .Room Capacity: There is a $15.00 fee per person over allotted room capacity. Roll-always are available for a $10.00 fee.
Other Resources
Occupational/Industry License Database Colorado
1560 Broadway Ste 1350
Denver CO 80202
http://www.colorado.gov/oed/industry-license/
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Hotels

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