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Find a Location

Prime Automotive LLC has 1 locations, listed below.

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    Business ProfileforPrime Automotive LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/25/2022

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Prime Automotive LLC is a vehicle dealership that sells pre-owned trucks and vehicles, and offers auto financing services.

    Products & Services

    Pre-Owned Auto and Truck Sales , Auto Financing

    Business Details

    Location of This Business
    3901 S Broadway, Englewood, CO 80113
    BBB File Opened:
    2/25/2022
    Years in Business:
    3
    Business Started:
    4/1/2021
    Business Incorporated:
    9/18/2020
    Accredited Since:
    2/25/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Irina Y Bogomolova, Managing Owner
    • Mr. Samar Salais, General Manager
    Contact Information

    Principal

    • Ms. Irina Y Bogomolova, Managing Owner

    Customer Contact

    • Ms. Irina Y Bogomolova, Managing Owner
    • Mr. Samar Salais, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I can't express how disappointed I am with this dealership. *** experience started out so great! We didn't have to haggle over the price, yes we paid a little more than we should have, but I thought it would be worth it. We paid 10k for a ****, f150 with 100k miles on it w/ a salvage title because of hail (we don't know if that is true at this point). Yes blue book is about ****- but they assured us the truck was in GREAT condition, we purchased it in September- the 4x4 switch activated when we tested it. We signed all the paperwork while having a great talk with store manger. ***y were so great....until they weren't.All my paperwork was wrong. We were supposed to be out the door for 10k with ************ included. It took until Decebemer 10th for them to let us know our title was in. At that point the truck was in the shop being repaired, because the entire vacuum system needed to be repaired, the 4 wheel drive didn't work in the truck & several other issues that they didn't let us know. *** truck has about 500 miles from us on it, it isn't hard miles- we live in littleton & drive to school and home- 8 miles. *** switch on the dash said it was working, we had no way of testing it when buying it...Now we are dealing with trying to get license plates on the truck all the paperwork was incorrect & now they are telling us we have to pay $****** more! Even though we are in the same county..She tried to tell me it was because they had the wrong address...It doesn't matter, we didn't change counties.DO NOT TRUST THEM!!! I wouldn't buy from them, they lied & took advantage of me (mom) and my 16 year son. We don't just have another ******... ***y made 6k on this truck and are goin to take advantage of us for another 400. It is so maddening...just can't trust anyone these days.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Danial S

    5 stars

    09/14/2023

    10/10 customer service! *** was awesome and so helpful! was able to find me a great car and a great deal! and the car was making a little noise after i left and i bought it back in a few days later and saber helped me out and fixed the issue for free!! awesome experience!

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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